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All reviews presidential suite garden route residential area self catering large balcony indian ocean our honeymoon minute drive ocean view living room stayed longer delicious breakfast amazing views stayed for one night cape town south africa luxury
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Reviewed 24 August 2018

After we had reached the Manor coming from Cape Town the Reception was not very well informed about our booking. We were told the room is not ready ( it was late afternoon already) and we could wait having a cup of tea. After ten to fifteen minutes we were told the room is ready and when I entered the room I found out that the room was not the room we had booked. I had booked the Presidential Suite and instead we were offered a different one. I have had a confirmation for the Presidential Suite and I was insisting to get the Suite which I had booked. It took another while before the Suite was ready and then we could move in. The Location is very nice because the view is not directed to the industrial area which is close by. The size of the Suite was as expected and the Terrace with Sea View excellent. The Breakfast was good - the Service could have been more personal.

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Harold V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AfricanOceans, Owner at African Oceans Manor on the Beach, responded to this reviewResponded 27 August 2018

Dear Guest

Thank you so much for your review and it is with great sadness to hear about the incident. I have investigated the problem and it seems the staff was not aware of the booking and did for that reason not clean the room prior your arival. The staff then offered for you to stay in thr room next door until they finished the cleaning process We regret what happened and thank you for bringing it to the attention of the owner. We love the fact that you despite this incident enjoyed your stay with us.

All the best

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018

i stayes for one night in the Gesthouse where i was friendly received upon my arrival - the room was well equipped and very nice - service allso ok - we did have breakfast in the morning - which was also good - I can recommend

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jean F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AfricanOceans, Owner at African Oceans Manor on the Beach, responded to this reviewResponded 23 August 2018

Dear Guest.

Thankyou so much for your review, we look forward too see you soon again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

The stay at African Oceans Manor on the Beach was so delightful with great service offered by the staff who were so helpful and friendly.

The location of the guest house is closer to the beach which provide great view of the beach and the benefit of the morning breeze.

Each room has a different interior design which add a special touch to each room and makes it more memoriable.

The breakfast treat were of great standard - Presentation and taste was 100%.Well done Chef.

I'll recommend Africa Oceans to family and friends to experience what I have experience in a small town of Mossel Bay

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank malapengdt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2018

The rooms was actually rooms! large bedroom, separate dining room, fully stocked mini bar, lovely bathroom. Everything and more that i could want. The breakfast was well organised. A lovely starter to get you going and then order from the menu. The preparation was great. The view from both the room and sitting area was astounding, sun rise, sun set gorgeous. and the staff was beyond friendly and helpful.

  • Stayed: July 2018, travelled on business
    • Value
    • Location
    • Service
1  Thank AdelS1092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AfricanOceans, Owner at African Oceans Manor on the Beach, responded to this reviewResponded 29 July 2018

Dear Guest
Thankyou so much for your beautiful review.
We believe that our guest must live and not only sleep in our rooms.
We wish you a safe journey and hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2018 via mobile

Rooms spacious, tastefully decorated and impeccably clean...... Especially loved the bathroom. Would highly recommend this establishment. Staff are very helpful and friendly from the moment you arrive at reception. Breakfast was amazing. However the only thing that i think needs improving is the warmth of the manager of the guesthouse... She could maybe put a friendly smile on her face when interacting with guests... It would enhance and add more value to the establishment ...to match the rest of the friendly staff.

Stayed: July 2018, travelled on business
1  Thank LorettaB720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AfricanOceans, Owner at African Oceans Manor on the Beach, responded to this reviewResponded 18 July 2018

Dear Guest.
Thankyou so much for your beautiful review. We did try and contact you to get more information regarding our Manager.
Thankyou for bringing in under our attention. Our guests must always feel welcome . Im sorry to hear about you experience and will get into the matter ASAP. Hope te see you again.


Regards

Andrie gvan der Walt

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