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“Good place to stay while visiting Volcanos National Park”

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Gorillas Volcanoes Hotel
Ranked #4 of 4 Hotels in Ruhengeri
Reviewed 26 July 2013

We stayed 2 nights while visiting Volcanos National Park. It is located on the main road going through Musanze, and easy to find. The rooms were nice, clean, and had very comfortable beds. As stated in other reviews, no mosquito nets, but we didn't need any. They have a nice pool and comfortable seating outdoors on the lawn and by the main lobby. They advertise a workout area, but it is an empty room; no loss to me as we'd been out trekking gorillas and golden monkeys on successive days, so we'd had some exercise.
The only meal we ate here was breakfast, so I cannot speak to others comments on the dining exprience. The breakfast buffet was served ~6:20am, and had nice variety and delicious food.
Wifi was good everywhere but our room, down at the very end of the hall :-(
The staff was courteous and helpful.

Room Tip: Main road can be loud, but quieter at night. Still, it's nice to look out at the lawn and pool...
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  • Stayed: July 2013, travelled with friends
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Thank xclr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 25 of 40 reviews

Reviewed 17 June 2013

Gorillas Vulcanoes hotel is located on the main thoroughfare in Musanze, former Ruhengiri and it's just a short ride to get to the entrance of the National Park. The rooms are spacious , clean and have a balcony with a view, and there's also a nice swimming pool. Just what you need after a strenous hike. Staff is friendly, breakfast OK andf there's enough choices on the menu for a nice evening meal. However when it gets very busy, take the time or as we say in East Africa...go pole pole

  • Stayed: June 2013, travelled with friends
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Thank werdlerswereld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2013

We recently stayed in this hotel in Musanze and it was much better than expected and what we read in some reviews.
The location was great, right in Musanze, close to everything, very convenient, and only 20 min from the national park.
The rooms were good, clean and the hotel in general was great, nice swimming pool and facilities.
The staff was very friendly and the accommodated all our needs and requests.
We stayed in May and despite some comments about no mosquito nets, we did't get any mossies inside the room. There were some in the restaurant, but that's everywhere in a tropical/subtropical place.
I agree the food service was a bit slow, but we ordered food for a specific time and it was there. So, only the first day we ordered a la carte and it took like 45min (expected as they have a lot of choices, few guests and all the dishes had to be cooked), so since that day, we started booking and ordering the dinner and time and it worked just fine.
Overall, a very pleasant stay in a very nice country.

  • Stayed: May 2013, travelled as a couple
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Thank Andres369
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Reviewed 12 February 2013

My room on the first floor was dark and cold but otherwise ok. Some in our party were concerned about the lack of mosquito nets - and this will surely deter others from staying at the hotel. Breakfast was fine and lunch was great. Dinner was slow - reserve a good 2.5 hours from ordering to payment. Food options were good.

Room Tip: Pick one of the upper floors
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  • Stayed: February 2013, travelled on business
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1  Thank rwexler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

I stayed for a week at the Gorilla volcanos hotel for a workshop in Musanze. I found the hotel not so clean, they advertise a fitness room and have never even bought equipment, and when checking out the credit card machine wasn't working and they did not offer a fair exchange rate and were difficult about taking our currency and made us go to the ATM to get Rwanda francs.

I don't recommend staying there at all..

  • Stayed: October 2012, travelled on business
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3  Thank susanievans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gorillas Volcanoes Hotel

Address: P.O. Box 94, Ruhengeri, Rwanda
Region: Rwanda > Northern Province > Musanze District > Ruhengeri
Hotel Style:
Ranked #4 of 4 Hotels in Ruhengeri
Price Range: ₹ 11,990 - ₹ 12,962 (Based on Average Rates for a Standard Room)
Number of rooms: 31

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