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“Panoram view but poor service”

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Lake Naivasha Panorama Park
Nairobi, Kenya
Level 4 Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Panoram view but poor service”
Reviewed 2 March 2012

This hotel has no internet, no fruits variety at the buffet, cold buffet food in the morning, poor services all over. Don't sell alcohol even at Newyears eve.:When cold food was served nothing could be done because the manager was not there althouhg we paid for a full board. Food was not swell cooked ( traditonal style) or was over cooked. The management does not intervene when a problem even phones were not picked. The washroom was NEVER cleaned well, the room was small. The positive thing of this hotel is the environment and the view.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BWEducconsult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Nairobi, Kenya
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 February 2012

This is a serene location with a great view. It was relaxing and the staff were very nice and friendly.

The food was well made and served and it definitely serves as a relaxing stay.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Su M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaarst
Level 6 Contributor
107 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 February 2012

Taking the pricing into account I would not stay in this hotel anymore.
Although a nice view down to the lake it's very inconvinient due to a lot of stairs and long ways to go. The Pool is at the bottom of the area.
The food served is acceptable however, the dining area is not very appealing.
The room I had was very basic.
Despite missing electricity for several hours (for this hotel only) staff was not at all cooperative in negotiating a small rebate for the inconvinience.
My concluding: There are better alternatives Down at the lake.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eiyha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 January 2012

Spent a week being based out of this hotel while traveling around the great rift valley and to the Aberdares. Always felt welcomed by the staff and loved my views of the sun setting of the valley. You cannot beat the views of the lake. Food decent..but not fast. Dinner was supposed to be at 7, but was never earlier then 7:30. Same for Breakfast. Was a great traveler hotel.

Room Tip: Had one cottages.. just bring earplugs.. can hear the traffic noise for the road.
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mollygo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, Kansas
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 January 2012

Beautiful place, awesome staff, can't complain about anything. The staff are fantastic, they really care. Definitely recommend it.

  • Stayed July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jakostan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lake Naivasha Panorama Park

Property: Lake Naivasha Panorama Park
Address: Naivasha - Mai Mahiu Road | 435, Naivasha 20117, Kenya
Region: Kenya > Rift Valley Province > Naivasha
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 41 Speciality Lodging in Naivasha
Price range (per night): ₹ 6,765 - ₹ 7,022
Hotel Class:3 star — Lake Naivasha Panorama Park 3*
Number of rooms: 55
Official Description (provided by the hotel):
Lake Naivasha Panorama Park was opened in November, 2007 after being under construction for three years. We have emerged to fill the gap that has existed in Naivasha town and its surrounding. Naivasha with its beautiful Lake Naivasha is an epicenter of tourist activities; as a result there has been a need to increase its conference and bed capacity not only to international tourists but also to its swelling number of domestic tourists.Lake Naivasha Panorama Park offers high standards accommodation with a blend of Kenyan tradition and modern sophistication on a budget. This ensures that you get pure value for your money and gives you a sense of being home away from home. We have a dedicated and very informative staff that will make you feel well attended whenever you are in need.The founders of Panorama Park are committed Christians who would like to see you enjoy your holiday positively. This makes our establishment an environmental friendly to people from all walks and ages without having to worry about what your children may see that might affect them negatively in life. ... more   less 
Also Known As:
Lake Naivasha Panorama Park Hotel Naivasha

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