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Reviewed 6 February 2022 via mobile

My family and I really enjoyed our stay at Imperial Express. Through the help of Donna and Judith we were able to pull a surprise birthday for my mum. They were really helpful! Mum was so happy and she really loved everything at the hotel. The rooms, food and hospitality! Definitely the best hotel in Kisumu

Date of stay: February 2022
Trip type: Travelled with family
Thank brianoM6502ZR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 January 2022

Very clean. Great location. Great value for money. There is a need to have a parking lot for guests even if the cost is passed onto the guests.
Great food in the restaurant and the guys at the entrance door was very very very helpful

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank vwatiti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 November 2021

For short stay guests, not more than 4 days. The menu is soooo limited which made me believe this is meant to be a B&B, the alcohol selection is limited as well. I wish the hotel could Ask NEMA to assist with the noise regulation coming from the club next door.

Date of stay: October 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Daydream545901
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 March 2021

Located in town, the hotel is very clean with professional staff. Not sure if they have packing but the team can provide this information. Perfectly made food and excellent services. Close proximity to the airport a plus.

Date of stay: March 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lameck2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 February 2021 via mobile

I stayed here for one night for bed and breakfast while in Kisumu town for business. The rooms are clean, comfortable and reasonably spacious. Also they are well equipped. I quite enjoyed my stay. Staff are eager to help and very friendly. Breakfast was great. I particularly enjoyed the matoke in the morning. Keep it up guys!

Date of stay: February 2021
Trip type: Travelled on business
Thank elizabethpenny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hanif Gilani, Other at Imperial Express, responded to this reviewResponded 25 March 2021

Dear Elizabeth

Its so nice to hear that you had a good stay with us. Thank you so much for the review. Happy to hear that you appreciated the matoke!

We are grateful you chose to stay with us and look forward to hosting you again in the future.

Thank you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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