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6 - 11 of 29 reviews
Reviewed 16 September 2019

A state of the Art and very Unique Hotel for western kenya Travellers close to the international Airport with a warm environment and charming staff ready to serve both international and local cusuines for people with an appetite

Room tip: Good overview on the 1st floor with a bird's eye view
Date of stay: December 2018
    • Location
    • Sleep Quality
    • Service
Thank Hillary Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel, responded to this reviewResponded 12 November 2019

Dear Guest,

Greetings from The Grand Royal Swiss Hotel!

Thank you very much for taking your valuable time to share your feedback on TripAdvisor.

It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests.

Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon.

Your Host,
Shan

Shanawaz Basheer
General Manager
Email: gm@grandroyalswisshotel.com
Cell: +254 798 484601

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2019

The conference facility was good and comfortable. The rooms were excellent and comfortable. The staff were hospitable and pleasant to interact with. They were very jovial and willing to assist. The food were sweet and adequate

Date of stay: September 2019
Thank charles n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel, responded to this reviewResponded 12 November 2019

Dear Guest,

Greetings from The Grand Royal Swiss Hotel!

Thank you very much for taking your valuable time to share your feedback on TripAdvisor.

It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests.

Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon.

Your Host,
Shan

Shanawaz Basheer
General Manager
Email: gm@grandroyalswisshotel.com
Cell: +254 798 484601

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2019

The service was the best. I loved it. Everyone from the gate keepers were welcoming. The facility was great. To be precise I would rate it as the best hotel do far. Next time we need a place for my family and friends. I'll always OPT for it.
My wedding coming up soon, we might OPT for the place. Thanks

Room tip: It was great. I loved the specious room.
Date of stay: August 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank blessedshiko706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel, responded to this reviewResponded 7 September 2019

Dear Guest,

Greetings from The Grand Royal Swiss Hotel!

Thank you very much for taking your valuable time to share your feedback on TripAdvisor.

It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests.

Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon.

Your Host,
Shan

Shanawaz Basheer
General Manager
Email: gm@grandroyalswisshotel.com
Cell: +254 798 484601

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2019

The hotel is tucked away from the hustle and bustle of Kisumu City. The staff are excellent and helpful. The rooms are well lit and airy. Room size is average. Variety of food is available and angood breakfast come along with the room. Lots of space outside for events and functions.

Date of stay: August 2019
Trip type: Travelled on business
Thank haroldlester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel, responded to this reviewResponded 7 September 2019

Dear Guest,

Greetings from The Grand Royal Swiss Hotel!

Thank you very much for taking your valuable time to share your feedback on TripAdvisor.

It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests.

Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon.

Your Host,
Shan

Shanawaz Basheer
General Manager
Email: gm@grandroyalswisshotel.com
Cell: +254 798 484601

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2019 via mobile

One of the best hotels, great service .I recommend it to all who would like to visit Kisumu for either getaway,family visit or business.the food is good . Staff and the service is great. We really enjoyed our stay for one week. Will always go back.

Date of stay: May 2019
Trip type: Travelled on business
3  Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel, responded to this reviewResponded 7 September 2019

Dear Guest,

Greetings from The Grand Royal Swiss Hotel!

Thank you very much for taking your valuable time to share your feedback on TripAdvisor.

It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests.

Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon.

Your Host,
Shan

Shanawaz Basheer
General Manager
Email: gm@grandroyalswisshotel.com
Cell: +254 798 484601

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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