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All reviews indoor pool beautiful valley us dollars golf club cold white wine amazing hotel jacuzzi tub beautiful place breakfast and dinner main building hotel is located our room was spacious rental car bottle of wine two nights villa estancia
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Reviewed 4 March 2018 via mobile

The hotel is in a superb location a couple of kilometres from the town. The public areas are attractively laid out and our room was spacious, comfortable and very well equipped. We stayed for 2 nights and ate dinner in the restaurant on both of them. The food was generally very good if rather expensive. The staff were all very friendly and helpful and the receptionist spoke excellent English but communicating with the restaurant staff was a bit of a struggle. Our main quibble was the air conditioning in our room which was effective but was very noisy and blew cold air directly at the bed. We could not sleep with it on but were too hot in bed with it off. We also found it rather irritating that reception was often left unattended. Finally a warning to travellers who might think of using their laundry service - the prices are in US dollars, not pesos, and are therefore extortionate. I wouldn't pay $10 to buy a pair of socks let alone to have them washed!

Date of stay: March 2018
Trip type: Travelled as a couple
1  Thank Grumpyoldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesCafayate, Reservations & Revenue Supervisor at Grace Cafayate, responded to this reviewResponded 6 March 2018

Dear Guest,
On behalf of all Grace Cafayate Team, we really thank you for choosing us for your stay and share your experience with us.
We apologize for the inconvenience occurred during your stay and hope to welcome you again in Grace Cafayate in the near future to live a new Grace Experience.
We will be working to improve our service,taking into account your feedback.
Remaining at your disposal.
Regards,

Florencia Chiarella, Reservations & Revenue Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

We were greeted by the friendliest staff (woman at the reception). She showed us around the property and explain everything to us. Our room was spacious and beautifully decorated. Our bathroom was amazing, with big glass windows with a view of the vineyard by the shower and the jacuzzi tub. Breakfast was good for Argentinean standard. Our only complaint is the room service, we ordered room service for dinner twice and it takes an hour to be delivered. We were planning to eat our dinner at our balcony and the restaurant doesn't open till 7 pm and by the time we have our food it's already dark outside. Stunning property, highly recommend this place!

Date of stay: February 2018
Trip type: Travelled as a couple
Thank Sassy_sasa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesCafayate, Reservations & Revenue Supervisor. at Grace Cafayate, responded to this reviewResponded 19 February 2018

Dear Guest,
On behalf of all Grace Cafayate Team, we really thank you for choosing us for your stay and share your experience with us.
We apologize for the inconvenience occurred during your stay and hope to welcome you again in Grace Cafayate in the near future to live a new Grace Experience.
We will be working to improve our service,taking into account your feedback.
Remaining at your disposal.
Regards,

Florencia Chiarella, Reservations & Revenue Supervisor.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2018 via mobile

We stayed in february for two nights. Our experience was amazing and the restaurant was worth it. The views are speechless and the atmosphere is just perfect if you are looking for rest. I highly recommend it.

Date of stay: February 2018
Trip type: Travelled as a couple
Thank Josefina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesCafayate, Reservations & Revenue Supervisor. at Grace Cafayate, responded to this reviewResponded 19 February 2018

Dear Mrs. Josefina,
On behalf of all Grace Cafayate Team, we really thank you for choosing us for your stay and share your experience with us.
We are very glad to know that we have exceeded your expectations and hope to welcome you again in Grace Cafayate in the near future.
Remaining at your disposal.
Regards,
Florencia Chiarella, Reservations & Revenue Supervisor.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

As most have pointed out this is a nice property.

I wanted to point out one very annoying point. While everything in the property is in Pesos the Laundry charges are in US dollars in very fine print. Unfortunately, we had 3 pairs or underwear, 1 pair of socks and 3 shirts laundered and it cost US$150. When I complained after spending over $2,000 at the property the noted that I should have seen this on the Laundry ticket. I don’t consider this outstanding service or a good business practice.

Date of stay: January 2018
Trip type: Travelled as a couple
1  Thank wakedad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesCafayate, Reservations & Revenue Supervisor at Grace Cafayate, responded to this reviewResponded 7 February 2018

Dear Guest,
On behalf of all Grace Cafayate Team, we really thank you for choosing us for your stay and share your experience with us.
We apologize for the inconvenience occurred during your stay and hope to welcome you again in Grace Cafayate in the near future to live a new Grace Experience.
We will be working to improve our service,taking into account your feedback.
Remaining at your disposal.
Regards,

Florencia Chiarella, Reservations & Revenue Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018

I wish we could spend more time at Grace. The hotel, pool and grounds are all gorgeous. We had a luggage disaster with an airline and Melisa bent over backwards several times to help. It is rare to have staff that truly care and want to do all they can for guests. It is pretty nice to be offered wine when they knew you had a tough day.

Date of stay: January 2018
1  Thank tlemcke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesCafayate, other at Grace Cafayate, responded to this reviewResponded 25 January 2018

Dear Guest,
On behalf of all Grace Cafayate Team, we really thank you for choosing us for your stay and share your experience with us.
We are very glad to know that we have exceeded your expectations and hope to welcome you again in Grace Cafayate in the near future.
Remaining at your disposal.
Regards,
Florencia Chiarella,
Revenue & Reservations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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