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“Very good business Hotel”

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Renaissance Caracas La Castellana Hotel
Ranked #3 of 86 Hotels in Caracas
GreenLeadersSilver level
Reviewed 2 July 2012

Very well located in central Caracas. Eventhough its quite new, it allready needs some small refurnishings. Rooms are adequate sized wirg a good bathroom. On the downside is the pressure of the water which is not very strong. Breakfast is varied and with a good offer of fresh juices and fruits. Exellent gym. Overall a nice and safe hotel in a unsafe town.

  • Stayed: June 2012, travelled on business
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Thank cdn07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (522)
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128 - 132 of 522 reviews

Reviewed 15 June 2012

I was in town on business and the hotel was worth every penny.
The restaurant staff did everything they could to make sure I was satisfied with my meal and service.
Great Gym, no excuses not to get some exercise. The place had new equipment , spacious area and very clean.
Safe part of town.

  • Stayed: May 2012, travelled on business
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Thank Kmjr2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

Spent a week here in April 2012, in a big suite. Trendy interior design, and in a very good state since the hotel is so new. Veeery clean, and I'm picky! Very nice bathroom and shower. Comfy beds and very quiet, since we were so high up. But if you're closer to the ground you might hear the traffic, since a street runs right in front of the hotel.

Two bad things about the room: the AC was HORRIBLE, they should really change the type of AC they use. Being connected to the water pipes somehow, it made all kinds of sounds - gurgling, hissing, etc - that was driving us crazy. Everytime we called about it, they were very nice and eager to try to fix it. So the great service really made up alot for the horrible AC! In the end it worked out pretty ok, and we didn't die of heat or anything. :)
2: No wifi in the rooms. Internet in room and wifi in lobby not free. Seems a bit behind but oh well.


GREAT breakfast buffét, with typical venezuelan food, amazing juices, fresh fruit, etc etc.

They have a cosy outside bar with a big wall of green plants, very nice environment. They should not have those sofas there, though, since it's a very humid country and they were already mouldy. Otherwise great.

Stay in this fairly new hotel if you can!

  • Stayed: April 2012, travelled as a couple
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Thank Saffolein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2012

Stayed for a couple of nights on a business trip. First time. Rooms were clean, well kept. Nice big bed. Bathrooms also clean. Shower only. (no tub).
Staff was courteous, but I was approached by "security personnel" asking me questions about my stay. Very annoying and creepy. "Do you like your room?, etc" and then "GIVE me your name and room number!" (Told him to bug off).
If you want feedback, that's what feedback cards are for. Or tripadvisor.
Did not eat at the hotel, since there is an arepa place half a block down the street (24 hours, I believe). There's a steak place right next door if you want something fancier (La Estancia)
No wifi in the rooms, and wired is for an extra charge (did not use, they said $18/day).
The rooms are pricey if you don't pay in local currency and even then they're not cheap.
They will give a AAA discount, however.
Breakfast was not included in my plan, as it usually is in other Caracas hotels, such as the embassy suites.
I'd stay again, if necessary, but the lack of free internet would be a problem for a long stay.

  • Stayed: May 2012, travelled on business
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Thank oneupper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

The hotel is very nice in a safe area of Caracas. The rooms where spacious and well equipped.
Breakfast was by far one of the best buffets I have ever seen. A real top hotel !

The only downside is the rate. It is very expensive for an hotel in South America. For that rate I can not understand why I had to pay for a small power plug to connect my European devices to the power. It only cost 1US but still when the room costs more then 400US a night this could have been a complementary service.

  • Stayed: April 2012, travelled as a couple
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Thank adnila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Caracas La Castellana Hotel

Address: Av. Eugenio Mendoza Con Calle Urdaneta | La Castellana, Caracas 1060, Venezuela
Region: Venezuela > Capital Region > Caracas > Chacao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 86 Hotels in Caracas
Price Range: ₹ 6,810 - ₹ 12,013 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Caracas La Castellana Hotel 4.5*
Number of rooms: 193
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