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All reviews post office swimming pool the main street grounds are lovely hanga roa room was large cultural events bungalow style ham rapa nui hotel office beds were comfortable within easy walking distance the breakfast area five minute walk fresh fruit buffet breakfast
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Reviewed 1 November 2018 via mobile

We stayed here for 4 nights as part of a tour of Chile.
The best part of this hotel was the gardens. A beautiful range of tropical plants which were cared for by a team of gardeners.
If only the hotel management had lavished the same care on the rest of the property! Our room was awful. Anything made of metal was rusted and there were holes in the walls and cracked and broken tiles in the bathroom. The bath was dirty with large brown stains. We had a small wooden balcony outside our room but didn't use it as the wood was starting to rot and it felt pretty unsafe. The beds were old and uncomfortable.
The worst thing was the big gap under the door which allowed a procession of cockroaches in every night. We eventually dealt with this by stuffing deet soaked toilet paper in the gap which did help to keep them out.
Our room was described as a "3 star superior". This implies that some rooms might be of a lesser standard. We asked about this and were told that every room was the same. A quick look round the hotel showed that this was far from the truth. We asked to be moved to a better room but were told that the hotel was full. It wasn't.
Breakfast was included and was passable but the hotel seemed to work on the basis of "when it's gone, it's gone" so many items became unavailable quite quickly.
We didn't use the pool as the water looked rather murky.
Definitely not recommended.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank feelymerl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2018

They had a good buffet breakfast to fuel me through the day, and provided potable water for each day's adventure. Helpful front desk helped me secure a car to rent to tour the island. Centrally located to all of Rapa Nui village and walking distance from the airport.

Date of stay: September 2017
Thank nashvilledale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile

The hotel was fine but quite old. The room was large, standard double bed, plenty of room for suitcases. Location quite, gardens very pretty. Breakfast was adequate with little choice. Centrally located to the main shopping street and waterfront

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018

Hotel O'tai provides superb service in a perfect Hanga Roa location. Easy access to marina, restaurants, and souvenir shopping. Hotel staff was especially helpful in recommending tours, restaurants, and cultural events.

Date of stay: May 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Brent W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2018

What a fantastic hotel, tastefully set around our own botanical garden. Fantastic location right in the centre of town and close to restaurants. Staff and service were excellent. Highly recommended to anyone staying on Easter Island.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Tam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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