I am a hotelier for living and this hotel is everything a hotel should be. Let me sum it up:
Pro
- Built very solid, used great quality materials
- Superb maintenance team (then again hotel is only 2 years old)
- Shower heads, wardrobes, TV's, door locks, elevators, windows all of top quality (this is seldom)
- Efficient check-in and check-out
- Everyone has a vert good command of English
- Location is the best money can buy in Shiraz
- Amazing concierge, very knowledgeable - always helping
- Very good housekeeping service, everywhere clean and fresh
- Owners are in hotel 18 hours a day - shows top commitment
- Internet speed is reliable but depends on occupancy (we had super and very poor)
Cons:
- Breakfast repetitive but of good quality
- Coffee shop does not serve lounge and vice versa. You want lunch outside they will not allow it - you have to sit inside?!
- Doors of bedrooms are thin so you hear from 6am group members leaving and going
- Mattress and pillows hard (would do well with one soft and one firm pillow)
- Avoid the spa or gym, especially the Iranian Bath!!! Disaster on every level.
All in all I would book again any day of the week and recommend it further to anyone staying in Shiraz.
Stayed in room 110 - I think the numbers closer to the lifts get better and are more spacious.