We went for Sunday lunch in a group.
Ordered drinks from the bar and overheard what I presume was management staff talking about the larger group in the conservatory not having ordered yet, rolling their eyes in exasperation as they did.
Well, I was part of that group and the reason we hadn't ordered was because you hadn't given us any menus to order from, which you sheepishly did when we pointed this out to you.
If you're going to talk negatively about customers, my advice would be to do it out of ear shot of those within the party.
Never before I have been in a restaurant where the waitress shouted for orders from one end of the table, instead of moving around the table and asking each person. One person would order a food choice (such as roast pork) and the waitress would then shout that out and see if anyone else wanted it.
She didn't ask about starters and just took mains and it wasn't until a member of our party asked if she was taking starter orders too that she then asked who wanted a starter (to which 5 or 6 did, so, so not an insignificant number).
I ordered the roast beef- it came swimming in gravy, instead of in a gravy boat, and it tasted, well almost tasteless apart from cornflower and it was a very, pale.
The beef was a bit tough but the veggies were nice. Two of our party had to ask for stuffing as they hadn't any on their plate, whereas others had. This then came out separately in a bowl.
The service of food was patchy. Roast dinners came, then a prolonged wait on veg. The the additional stuffing, then other meals, but it meant that some had almost finished their meal by the time the last one was served.
Whilst we had a cake to share (which we'd brought for the person who's birthday it was), no dessert menus were offered to us. So for those not wanting a slice of cake (which to be fair the male manager did provide plates and a knife to cut it) it meant we had no dessert.
The venue is pretty, even in torrential rain.
The food was ok, but the gravy was vile.
The service was as described. Left a lot to be desired.
We'd go back but possibly only for a drink in their gardens, which have lovely outlooks.
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