Air con was not working which made us open the window, because it's a busy port I was kept awake due to the noise. Mentioned this on leaving but received no apology or anything. The breakfast was good but quite expensive and due to building work in the location parking was awkward
Not quite as good as other Premier Inns. No air conditioning in the rooms so it was stifling. Staff were nice and very helpful. The neighbouring Brewers Fayre that is used for the evening meals and breakfasts was a disgrace. Meals and drinks were dreadful but we can’t really blame Premier inn for that. Although we would suggest that they vet their partnering restaurants a bit more thoroughly.
As described in the title, the facilities are fine, except for temperature control. No airconditioning is understandable, but there is only one window which can only be opened a very small distance. The temperature during our stay rose from 26,5 to 27.5 degrees and the three of us had a very poor night.
If you are doing an overnight stop to catch the early morning ferry from Harwich then this is a sensible stop. If it’s not a hot day and you get a room that does not smell of stale cigarette smoke you might well be fine. Reception staff were super friendly, facilities / rooms were clean. But the hotel is dated, old. We booked two rooms early August and both were overwhelmingly hot. One stank of stale cigarettes so we got it changed which was swift. After a night in the excessive heat one of the kids was nearly sick from overheating and we had to take them outside early morning to cool down. Showers were fine. Just don’t visit in warm weather.