We visited this hotel for a special occasion.The Convecto is in a beautiful setting and an excellent building.Check in was very efficient.Room was lovely spotless clean.Air con was poor.Bar was understaffed,and when restaurant opened,they used staff from bar.Good menu but my potatoes were raw!!!When we explained to staff,she shrugged her shoulders and said "sorry" it was never mentioned again!! No compensation,or explanation from restaurant manager???If you do eat here,order your drinks in restaurant and take them through into bar,once you have finished your meal.Poor really for a hotel that claims to be 5*!!!We won't be back!!!
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