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“Excellent venue for a family break/holidays”

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Hotel Casino Chaves
Ranked #1 of 12 Hotels in Chaves
Certificate of Excellence
Portugal
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent venue for a family break/holidays”
4 of 5 bubbles Reviewed 23 April 2012

We were 7 staying for a short family break. The hotel is excellent: very good facilities, including an excellent indoor swimming-pool. All rooms are new, spacious and clean. The staff is helpful and the breakfast is also very good. We have not used the restaurant, because Chaves has very good regional (and less expensive) alternatives.

I totally recommend for a well-deserved break. Please take good notice: the hotel is only available by car, because it is outside the city center. It is well located for travellers who are looking for a quite stay.

Room Tip: If you travell with family ask for "communicating rooms", as unfortunately staff won't...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LHPPortugal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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349 reviews from our community

Traveller rating
    221
    104
    14
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    2
See reviews for
123
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17
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Portuguese first
  • Spanish first
  • Any
English first
devon
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 22 September 2011

I like the hotel....the bedrooms are big, light and airy and all have balconies. I have stayed at the hotel several times on business between 2008-2010 and the main problem is getting a simple evening meal. Other than using room service (which I tended to do), for most of the year the only option seems to be to eat in the casino restaurant (huge and, more often than not, virtually empty). When staying for a week I do not wish to watch a floor show every night and eat a large meal late at night. Unless you enjoy very low lighting accompanied by the background noise of one-armed bandits, the 'snack bar' in the casino itself should be avoided. How do families with children manage? During the summer season the cafe by the pool is open and this is excellent....I would prefer to eat there every night. On a summer evening it is very relaxing to sit outside overlooking the swimming pool and the local countryside. If the hotel can sort out a consistent and simple dining policy for guests who do not wish to eat in the casino 'barn' then I would not hesitate to recommend it.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank lacotaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
286 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 25 July 2011

Quiet hotel. The casino is separate, so no need to worry about that. Nice breakfast and good facilities.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WebbDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 bubbles Reviewed 30 May 2010

This hotel is a considerable way out of Chaves itself and is expensive. When we stayed the hotel restaurant was closed and the staff seemed surprised that we might be more interested in food rather than a floor show. The room service was poor with the omelettes we had asked for being cold on the point of delivery. The atmosphere is pretentious plush with bedroom design being black and white dice.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RosalindLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portugal
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 March 2010

The hotel was new and very beatifull. The positive points are the views, tranquility, A superb SPA. Great value with dinner and show included. The negative points are very few and not important. It was a excellent stay.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank orangino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Casino Chaves

Property: Hotel Casino Chaves
Address: Lugar do Extremo, Chaves 5400-801, Portugal
Region: Portugal > Northern Portugal > Vila Real District > Chaves
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 12 Hotels in Chaves
Price range (per night): ₹ 5,386 - ₹ 12,801
Hotel Class:4 star — Hotel Casino Chaves 4*
Number of rooms: 72
Official Description (provided by the hotel):
Situated near the exit of the A24 to Chaves, and only 8 kms from Spain, the Hotel Casino Chaves rises majestically over the city in a green area, which invites one to days of rest and leisure. Overlooking the city and the mountains, in a unique environment of tranquility, the four-star unit is the ideal setting for those travelling for leisure or on business, looking for comfort, refinement and quality. The Casino, situated next to the Hotel, complements the offer by opening its doors to fun with a wide variety of games and slot machines, the best cuisine and cultural events and shows filled with national and international artists. ... more   less 
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