This hotel is not right at the city center of Mikolajki but worth the extra distance. The hotel is modern, and at every corner you find the reference to the hotel, be it at the lobby, in the elevator, even the floor carpets do have the hotel signatures on it.
The rooms are of top quality, clean, and quiet. You really feel in great environment.
Now they have introduced a multi-language smart terminal in the rooms which is like a tourist guide, multiple languages are supported. Great!
The terminal is needed though - the service personnel mostly speaks Polish language only. German visitors are more than 50% of the guests, yet almost nobody speaks German, a pity when you want to order food or drinks.
Motivation of people is a bit lacking, too. A smile to the customer is worth a million! To the hotel management: please tell them to be a bit more guest-oriented, make your guests feel warmly welcomed every minute of the stay, and you can earn a 5-star ranking.......!More
- Free Wifi
- Breakfast included