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Grand Central Hotel & Spa
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Reviews (136)
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104 - 109 of 136 reviews
Reviewed 10 January 2012

The location is perfect; we will always stay in the downtown area now that we realize how much fun this provides. We did not need our car any time during the stay….the free parking was very convenient.

The decor is charming. Probably about 50% of the furnishings we saw were repros, another 40% were less expensive antiques and 10% were very nice pieces. It all came together (with the flowery wallpaper to be very charming). We were in Room 205 and loved it. It's huge--a separate sitting room, hallway leading to the bedroom, one room for lavatory, another for the Jacuzzi/shower. The two televisions were old, but we never considered turning one on. We were way too busy! We would be bummed if we had time to watch television on a trip out of town.....when we get out of town, we like to stay busy until bedtime….and one can easily do that in downtown Eureka Springs.

We loved the ambiance, our meal at the hotel restaurant was perfect, Gracyn (the owner's dog) is tooo adorable. Dustin, the seems-to-lots-and-lots-of-things around the place was a top notch concierge. He gave us spot-on advice on where to go and what to do. He went out of his way to be helpful.

Tip: pick up the "6 Historical Walking Tours in Eureka Springs" from the desk. We went on two of them and saw more fascinating Eureka Springs than we have ever seen in previous visits.

The downstairs spa was a good experience. The clinician was friendly; in fact, she was great. One of the hotel owners was quite involved in the hotel operations while we were there. She came across as very upbeat and maybe a bit quirky --- in a good and friendly way. : >

We highly recommend the Hotel Grand Central---the coolest place we have stayed in Eureka Springs --by far. We loved it so much, we are gifting half the expense for our daughter to stay here on her next visit. We know she will enjoy this.

Loved Grand Central Hotel and wish we were still there!

  • Stayed: January 2012, travelled as a couple
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5  Thank Mard55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

In-room guide gives extensive history of hotel, culminating in a massive renovation in 1987. Little has been done since then.

Charming exterior, _excellent_ location, gourmet restaurant and high-class spa services in the basement cannot hide the dated nature of the furnishings and decor in the rooms. It is not furnished with turn-of-the-century antiques as much as what-passed-for-antique-reproductions-in-1987.

I enjoy getting away from civilization when I am on vacation. But the Sylvania TV's were from 1989 (I googled the model number). Wi-fi hotspot is also advertised, but our devices did not detect any signal.

We visited under a Groupon deal, and I was satisfied overall with the price and value. I would have been sorely disappointed, if I had paid rack rates for the advertised luxury and historical nayure, and stayed in our "royal suite".

Again, great location, especially if you can get a deal.

  • Stayed: January 2012
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3  Thank BransonMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin D, Manager at Grand Central Hotel & Spa, responded to this reviewResponded 7 June 2012

Thank you for your review. We have made several upgrades to the TVs, however there are much better things to do in Eureka Springs than watch TV. The building was built in 1883 and we do an excellent job of keeping it up. The rooms are complimented on daily. Bill and Ted would have definitely loved it and we would love having them, especially if they brought some friends from the past. The WIFI works fine, and is checked on a daily basis. At over a 50% discount, the Groupon Getaway was an incredible value to you. Meh. Not exactly. Once again thank you for your review and we hope you find a most excellent lodging option in the future.

All the best.
Dustin Duling
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2011

The place was great. The antique feeling along with the history was wonderful. We arrived. Just in time to watch the christmas parade and love it. The place was clean and the staff was wonderful. We can't wait till we get a chance to come back. Close to everything all thre shop were great. I would highly recommed this place to all.

  • Stayed: December 2011
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2  Thank Ray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

Room decor nice, horrible bed, they need new maid, thin walls/you can hear all of neighbors conversations, not for romantic getaway, owner rude, massage sucked, convenient location & parking.

Room Tip: Royal Suite
  • Stayed: November 2011, travelled as a couple
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8  Thank Penny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

Me and three of my friends traveled from Norman and spent the weekend in Eureka Springs. We arrived late one evening and soon made it to our room. The room had one large beautiful bedroom with a rustic oversized mirrored armoir. Two of my friends stayed in the bedroom while the two of us slept on the pullout couch. The hotel was very historical and had exquisite details from a beautiful piano in the lounge to personal artwork hung on the walls of all the hallways. We got all of the things we needed and had not problem getting in and out. There is a lovely restaraunt right down the hill that you must visit as well!

  • Stayed: September 2011, travelled with friends
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3  Thank 74,820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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