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“OMG--Don't do it!”
Review of Star Motel

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Star Motel
Ranked #33 of 48 Hotels in Sedona
Certificate of Excellence
Franklin, Michigan
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“OMG--Don't do it!”
Reviewed 23 August 2011

After breakfasting in town we returned to the Star prior to the 10 AM check out to find that our room had been stripped (bed linens piled outside, trash removed and dumped, etc.) and some of our personal items were missing. We called the number posted on the office door (no office staff from 8PM-10AM) and were directed to wait until Ms. Clair arrived. We then waited around while she hunted for the maid.The ensuing dialog centered around how hard the maid has to work so she needs to get a head start, rather than an acknowledgment that our security had been breached when items were removed before check out. This interaction kept us from getting on the road for an extra hour and was emotionally upsetting, with little if any concern by the Star staff. The missing items were eventually found in the maid's pocket and the trash. The owners have been contacted in writing via the motel website and have NOT replied.

Room Tip: shabby, outlet didn't work, noisty-cycle on/cycle off air conditioner, curtain need to be wedged...
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank PWS702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lulapineflat, Owner at Star Motel, responded to this review, 25 August 2011
Per our conversation, on the morning of your departure from the motel, I apologized to you that you had felt that your security had been breached and that someone would be in the motel office at 10 am (it was 9:50 am) and any items you may have forgotten in the room would be returned to you. The room was void of any visible occupancy, i.e. luggage, clothing, when the housekeeper entered the room to begin cleaning. The personal item to which you refer, a small travel size tube of toothpaste and three cans of soda left in the fridge, were returned to you, unused. Again,I am sorry that you felt your security was breached.
Sincerely,
Anne
Star Motel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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227 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
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kent
Level 5 Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 July 2011

Small, simple motel in the heart of Sedona. Great location, great price - you can't go wrong if you are just looking for a simple, clean motel. We arrived in the middle of the night tired from a long haul flight, then woke in the morning to be pleasantly surprised by our central location and the amazing red rock view from our front door. If you are touring and are out most of the day, this place ticks the right boxes.

  • Stayed August 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
3 Thank susielou36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 June 2011

I love staying at this motel. We just stayed for the second time in 6 months. The motel is older, but well maintained and is located in the center of town.
I would definitely stay again when in Sedona. It's not very fancy and no free breakfast, but that's ok. It's clean and quaint. One word of warning about staying here on a Thursday night, trash collection is on Friday morning. And when I say morning, I mean 6 am. Both times we have stayed here, we have had this experience. I would still stay here again. We love the aesthetics of the motel, the staff hospitality, and the overall feeling of being welcome here.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kdl721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, AZ
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 June 2011

This is a motel. Therefore, don't be expecting turndown service and luxury amenities. That being said, it's hard to find anything remotely affordable in Sedona. Especially with a great view and that is nearly right on top of one of the main shopping areas in town. Don't search any further. Unless you want to pay an arm & a leg to stay in Sedona. My only qualm was that it was still relatively pricey for the caliber of room, but I am sure it's justified by the location. If you want a casual clean motel for your Sedona stop, this is the right choice.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FoodTravelerAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2011

We were traveling with another couple. I chose Star because I liked the reviews. Guess what, The Star was everything I read. Very clean, new flat screen tvs, mattresses. The owner and staff was most accomodating and friendly. Great location to walk to restaurants and shops. Thanks for helping make our trip enjoyable. When in Sedona...we will be back. Frank & Joanne

  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jopi46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Star Motel

Property: Star Motel
Address: 295 Jordan Rd, P.O. Box 1320, Sedona, AZ 86336-4281
Region: United States > Arizona > Sedona
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#12 Family Hotel in Sedona
#17 Romantic Hotel in Sedona
Price range (per night): ₹ 8,369 - ₹ 12,103
Number of rooms: 10
Official Description (provided by the hotel):
The Star Motel is located in the historic center of Sedona, uptown. Location, location, location! Galleries, restaurants, and shopping. The motel has been family owned for over 35 years. The rooms are clean and comfortable. Queen and king sized beds, walk in showers with seating, free Wi-Fi, parking in front of guest rooms. All rooms have red rock views. All rooms are non-smoking & no pets. ... more   less 
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Also Known As:
Star Hotel Sedona

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