I had a great experience with the Heart of Sedona Coffee. This week was my first visit and I loved the artwork and atmosphere. There is plenty places for sitting, but if it's really busy, like it was when I visited and the place was packed, you can always enjoy the sun by sitting at a table outdoors. We did have to wait through a line, but that only tells you this place has to be doing something right.
Even though the help was busy, we were greeted by smiling employees who took the time to prepare our coffee right (light or dark roast with room or not) and I received a beautiful heart on my lavender dark mocha!!!! What dedication in a rush! I felt like I should say something after reading the posts for this establishment. Many of the reviewers seem to have the same expectations a customer would have at starbucks. Fast food coffee on the fly. Not this place!!! You can tell they put a lot of work into every drink and there are plenty of pasteries to nibble on too. I will most definitely visit again when I am in town.