I just don't get the hype with this place. Major disappointment set in as soon as I walked in the room.. Aside from the very nice views, the room offered little in the way of comfort. Especially, the type of guest comfort one might expect for $230 per night.
A 1" gap in the front door necessitating jamming a wash cloth in the door so as not to hear all the outside noise.
Pillows hard as rocks. Several complaints about this already posted. I opted for the small green throw pillow from the sofa. Made for a miserable nights sleep.
Fan in the bathroom so loud it sounded like it was about to come apart.
Walls so thin I could hear ALL the business of my neighbor.
Paint peeling off the metal rail on the balcony. Paint peeling off the wood in the same area. Filthy, worn floor on the deck. The property in need of attention.
Major hassle finding a parking place when we arrived back to hotel later in the evening - even with a parking pass. You may find yourself having to park a block or two away if on a busy weekend.
The breakfast buffet...what a joke! Not only unsightly and dirty but appeared to violate several health code issues. One of the staff attending to the buffet was eating off the buffet as she cleaned. No gloves worn by any of the staff handling food or drinks. Dirty soiled rags seen placed on clean utensils to be used by guests. Most of the tables sat littered with dirty dishes during our entire visit for breakfast - 30 min. The restaurant isn't even on the property. It's about a block away. Orchards Inn owns the restaurant - Canyon Breeze.
It was at this point, I decided to checkout 2 days early and find another hotel. I had read Orchards Inn had been renovated. Not sure what was renovated or how bad it was but a total renovation is certainly not apparent. Other than the seriously deficient buffet I probably wouldn't be making such an issue if the room was considerably less than it was. I know that prices are market driven. If they can get $230 per night, more power to them. It won't be from me though.
The Orchard Inn has a nice location, suburb views and a friendly, professional staff. Sometimes though, that's not enough. Especially for the price. It seems the management at Orchards Inn might benefit from a bit of direction from their sister property, L'Auberge. ..... by far, the classiest place in Sedona.
- Official Description (provided by the hotel):
- Named the #1 Hotel in Arizona by Expedia Select for 2011, Orchards Inn has earned a loyal following of return guests who love the hotel's central location in uptown Sedona, spacious accommodations, affordable rates, breakfast packages available, friendly service, and above all else, MAGNIFICENT VIEWS! We know our brand new room design will quickly become one more reason to welcome you back. ... more less
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- Also Known As:
- The Orchards Inn Of Sedona Hotel Sedona