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“Ghost town”

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SmokeTree Resort & Bungalows
Ranked #60 of 76 Hotels in Scottsdale
Reviewed 15 October 2011

Had made a reservation at this place online based on reviews here on Trip Advisor. The reservation was made 3 months in advance. When we arrived in Scottsdale the GPS took us to the address but I drove away unsure the place was still in business. The parking lot was empty, there was an empty restaurant space I gather and trash all over in front in the lot. There was a tiny "office" sign on the left portion of the lot pointing to the office...
I was so shocked we just ran, never checking in and went right to the Hilton Scottsdale who took us in minus reservation. They were great!!!
I went online to read the cancellation policy and it said 7 days prior!!!
If you want clients then you need to clean up and at least put signs out there showing you are alive and well. There were so many empty stores in the area that seeing this (what looked like) abandoned place), gave me the creeps.

  • Stayed: October 2011, travelled as a couple
    • Location
4  Thank snowwhiteMilan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STmanager, Manager at SmokeTree Resort & Bungalows, responded to this reviewResponded 27 October 2011

This guest did not stay at our resort or even speak to any of the staff.

There is a vacant restaurant space on the North end of the property but that
has been the case for the past four years. This does not effect the grounds, grass or
gardens of the Resort.

We have asked Tripadvisor to remove this unfair review and look forward to
many more years of providing great hospitality to our guests.
Eric Williams
SmokeTree Resort and Bungalows.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (129)
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71 - 75 of 129 reviews

Reviewed 26 June 2011

A fabulously relaxing stay. The accommodation was great with the only slight criticism being the lack of plates and bowls. However, all in all great value for money and still worthy of 5 stars. Great for bird watchers.

  • Stayed: June 2011
    • Value
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1  Thank Romy19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2011

I agree with the other posters who think this place is a hidden treasure.- a little oasis with pretty grounds, clean and comfy, well located. The rooms are nicely renovated, comfortable, spacious and well appointed. It's an older, character property, family-run. Yes, the showerhead was cranky and certainly the front entrance is less than prepossessing, due to the vacant restaurant fronting the complex. But these things are minor. Sit outside at your patio table, enjoy a glass of wine (walk over to the gourmet market to purchase food and drink or eat at the many restaurants nearby) and take in the sunset. Have a swim. Relax. Wish we could have stayed longer!

  • Stayed: April 2011, travelled with friends
    • Value
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    • Sleep Quality
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2  Thank grandmumirene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2011

Third visit. Still the best deal in town. Hot weather rates get silly low.

  • Stayed: April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
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1  Thank rrrsnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2011

The Smoke Tree was a hidden paradise. My husband and I traveled to Scottsdale for Spring Training and hoped to have a nearby hotel to make getting to baseball games easier. The Smoke Tree was perfect. We had a lovely room surrounded by a beautiful courtyard. Eric was very nice and helpful with directions and dining suggestions. Nearby,
A J 's market was wonderful for wine and quick meals and snacks. We loved the Smoke Tree and will go there again.

Stayed: March 2011, travelled as a couple
1  Thank 58livinlavidaloca77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SmokeTree Resort & Bungalows

Address: 7101 E Lincoln Dr, Scottsdale, AZ 85253-4417
Region: United States > Arizona > Central Arizona > Scottsdale
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Top resorts Hotel in Scottsdale
#42 Romantic Hotel in Scottsdale
Price Range: ₹ 5,321 - ₹ 17,372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SmokeTree Resort & Bungalows 3*
Number of rooms: 26
Official Description (provided by the hotel):
The Smoke Tree Resort & Bungalows is a true desert oasis. Five lush acres are home to 26 recently remodeled suites and bungalows. These individual private retreats offer luxury accommodations with all the modern amenities. Enjoy a workout or relax poolside in the manicured gardens. The expert staff arrange everything from golf and tennis to hiking or massage. World-class shopping and dining is just steps away. Life is too short to sleep in chain hotels! ... more   less 
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Also Known As:
Smoketree Resort & Bungalows Hotel Scottsdale
Smoketree Resort And Bungalows
Smoke Tree Hotel
Smoke Tree Scottsdale

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