We have owned a two bedroom lock-off since 2004 and have stayed here on several occasions. We always take a one bedroom deluxe for two weeks rather than the two bedroom for a week. The one bedroom deluxe is great for two people but I think it would get a bit cramped for more.
The kitchen is large with enough pots, pans, etc to cook most anything. (Except the blender, it must have been purchased from a Dollar Store as it doesn't work well.) The oven, a combination microwave/regular is pretty small. I have never quite figured out how to make the regular oven work properly.
The facilities at the villas are all first rate. The pools are large and well maintained. The staff is friendly and helpful. There are a number of activities for children but since we didn't participate I have no idea how they were carried out. The golf course is a bit pricey but in excellent condition and fun to play.
However, I have noticed that the condition of the rooms is deteriorating. The carpets are showing wear and are dirty. The furniture in the room is also showing wear. For example, the easy chair has been pretty "sat out" and needs repair or replacement. Other furniture and walls have scrapes, dents and dings, the stuff you would expect for a resort that is now over 5 years old. In my opinion it is time to begin an overhaul. Since I pay a pretty hefty annual maintenance fee I would like to see some of this go to upgrading the rooms and furniture.
We also did not participate in the "Owner's Update" that as owners we are supposed to attend. A cash incentive is offered to do this, but in the past we have found they ended up being little update and more of an attempt to get us to buy more weeks. Our past experiences with these have been less than pleasurable so we passed this time. We were called a couple of times to try to get us attend but when we declined there were no more attempts made.
Overall, we like the villas, the location, the facility, but the rooms need to be updated. We will certainly stay again at this and other Westin time share facilities.
- Official Description (provided by the hotel):
- Relax and unwind in spacious villas designed to suit your personal needs. Enjoy private balconies, fully equipped kitchens with granite countertops, washers and dryers, separate living and dining room areas, and complimentary in room Wi-Fi. ... more less
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- Also Known As:
- Westin Kierland Villas Hotel Scottsdale
- Westin Kierland Hotel
- Westin Scottsdale
- Scottsdale Westin