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“Family Spring Vacation” 4 of 5 bubbles
Review of Sheraton Desert Oasis

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Sheraton Desert Oasis
Ranked #7 of 75 Hotels in Scottsdale
Certificate of Excellence
GreenLeadersBronze level
Calgary
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Family Spring Vacation”
4 of 5 bubbles Reviewed 17 April 2012

Our family of four stayed in a large one bedroom ground floor unit. The large one bedroom units have a very comfortable king size bed and pull out couch. The small one bedroom units have a smaller bed. We also found the staff very helpful and friendly. The pool is magnificent and the grounds are clean and tidy. We chose a ground level unit (1037) so that our kids could go and play in the "back yard" and they were able to climb back onto our patio. The hotel also organized an Easter egg hunt for the kids. The double headed showers are magnificent. The TPC golf course is within walking distance.

Our unit faced north and south so it was a little dark. The unit is a little dated however the hotel has started a renovation of the rooms. Going to get groceries or a coffee was a short drive away.

Overall it was a great choice and we would definitely go back.

Room Tip: Renovations were underway for suite 1040 & 1039. I would guess that they would be ready in abou...
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  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank video99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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879 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Nashville, Tennessee
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

This hotel/resort is very well done in the style of the desert, and Scottsdale. It is well-maintained with attractive grounds, and facilities. Pool is great. There is no restaurant, and a car is a must, but plenty of restaurants, and Starbucks, nearby. You would need a car anyway, to see the area.

Room Tip: area near the pool is noisy, but fun..
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MarthaA2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rancho Cucamonga, California
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 15 April 2012

My husband and I stayed for 3 nights and had a very nice time. The pool was great and very large. A family oriented atmosphere with lots of activities for kids. The pool grill had good food at reasonable prices. The room we stayed in was the delux villa with a kitchenette. The room itself was small, a little dark, but very comfortable. The grounds were beautiful and the staff was very helpful and friendly. The location was very good. Would definately recommend and would stay there again without hesitation.

Room Tip: Ask for the top floor (there are two floors). If planning to stay more than 5 days, get the bigger v...
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  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank sunlovers91730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayzata, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 April 2012

This hotel was awesome. outstanding, exceptional-

Our stay started with a gentleman at the front desk "Ryan" really bending over backwards to help our stay be as economical and wonderful as it could have ever been. I was speechless! I think you said Chris is your boss, .Chris......Ryan goes above and beyond. He also works a ton of hours, wow.

The pool was just perfect, not too big, comfortable and the kids could run back and forth from the pool to the park and room and it was comfortable. My boys are 7, 10, and 13. Excellent service at the pool and Always greeted with a warm friendly smile.

Thank you for making our spring break one to remember, Ryan, I have to give you credit, thank you, could "not" have done it without your help. We just moved from Scottsdale two months ago, (lots of tears) we were close to our old house and all of our friends and it was an absolute Blast.!!!!!!!

Many thanks, Amy, Bill, Brad, Mark,and Reed Little

Thank you for having an impeccable staff and being so warm and friendly.

Room Tip: If you can afford it, get the larger one bedroom! I was not abcle too, but a couple told me it give...
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amyplittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDOGM, Front Office Supervisor at Sheraton Desert Oasis, responded to this review, 12 April 2012
Thanks you so much for taking the time to share your feedback. We take great pride in our level of customer service and do our best to make sure each and every guest has the best experience possible. We are thrilled to hear that you and your family enjoyed staying with us. We hope you are able to come back and spend your vacation with us again in the future. Once again, thank you for very much for your response; we do appreciate your feedback. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington D.C.
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 5 April 2012

Stayed with my family of 4 in premium one bedroom over Spring Break.

The good:
Lovely entrance and beautiful grounds.
Always spotless!
Villa was beautifully decorated and kitchen has everything (except a pizza slicer- no biggie)
Beautiful master bedroom with huge bathroom and oversized jacuzzi tub
Furnishings were in great shape
Pool was very large, clean
Loved the hot tub
Lots of closet space etc.

The "OK,but wish were better"

Villa living room and dining room on smaller side we seemed to bump into each other a lot.
Small kitchen with limited counter space
Glass kitchen tables - HATE them with no cleaning products. I did request but was told they could not have chemicals in villa and I would have to purchase my own. That drives me bonkers!!!
Pool area could use more chairs and tables
Sheets were definitely not 100% cotton and/or low thread count
Bath towels were a joke- small and scratchy
Food - offerings very limited at splash snack bar. That would be ok if there was another choice, but there is not
Zero cell phone coverage in villa (AT&T) ok coverage at pool.

Very nice staff, and you can see the staff works hard to maintain this lovely property. Would like to give it a 3.5 but can't do a 4. Would I return? I don't know. Would not be opposed to it, but not eager either.

Room Tip: Great grocery at Fry's Signature Grocery Store
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  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sgowarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Desert Oasis

Property: Sheraton Desert Oasis
Address: 17700 N Hayden Rd, Scottsdale, AZ 85255-5822
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Scottsdale
#10 Romantic Hotel in Scottsdale
#11 Green Hotel in Scottsdale
#17 Family Hotel in Scottsdale
Price range (per night): ₹ 10,022 - ₹ 32,753
Hotel Class:3.5 star — Sheraton Desert Oasis 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Enjoy spacious one and two-bedroom villas providing up to 1,290 square feet with enough room to accommodate as many as eight guests. Each villa includes a fully equipped kitchen or well-equipped kitchenette, washer and dryer, separate dining and living room areas, and complimentary Wi-Fi. ... more   less 
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Also Known As:
Sheraton Desert Oasis Hotel Scottsdale
Sheraton Hotel Scottsdale
Sheraton Resort Scottsdale
Sheraton Scottsdale
Scottsdale Sheraton
Desert Oasis Scottsdale

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