Mark, at the front desk, treated us like VIP's. He says he has only worked here for 2 weeks, but he dealt with us as though he had many years of experience in the hospitality industry. We had to change our reservation from Tues to Thurs and our request for 3rd floor was lost in the transfer. The upgraded room we had paid for was only available on the 1st floor. He quickly made calls until he found an available manager (3rd try) and arranged for us to have the only suite available on the 3rd floor at no extra cost. Not sure Mark will still be here, as upper management will probably utilize him and move him up the ladder, but he made our business/romance get away more wonderful than my husband and I could have hoped.
- Official Description (provided by the hotel):
- AAA Three Diamond The BEST WESTERN PLUS Sundial is located approximately 12 miles from Sky Harbour International Airport 25-30 minutes via car taxi shuttle or limousine. Located in Historic, Vibrant Downtown Scottsdale the most desirable destination in The Valley of the Sun, featuring the southwest's finest shopping, dining, entertainment and culture. Experience a relaxed tone and distinct "sense of place." The BEST WESTERN PLUS Sundial reflects and implies the flavor of its unique fun filled location. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Sundial Hotel Scottsdale