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“CREEPY NIGHT DESK CLERK.”
Review of Hotel St. Michael

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Hotel St. Michael
Ranked #12 of 22 Hotels in Prescott
Certificate of Excellence
Prescott, Arizona
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“CREEPY NIGHT DESK CLERK.”
Reviewed 20 November 2011

First of all, my reservations for my wedding weekend were all messed up!! The first lady I talked to just gave me attitude and still "couldnt" fix my reservations. A great lady who calls herself "queen of customer service" was FANTASTIC tho!! She fixed everything the next day and was soo nice about it all. To top it off, there is a CREEPY night desk clerk who followed different people from my wedding party, to their rooms and would not go away until they were actually in the room. My brides maid was at a vending machine, getting soda another night and he said she had to be in her room. On another night, this creep man stood behind her, arms folded and would not leave till she unlocked her door-she finally told him to go away and that he was being creepy-He followed other members of my wedding party, including myself, to their rooms as well. He was CREEPY and made us all feel very uncomfortable all weekend!!! HE SHOULD NOT BE ALLOWED TO DO THIS TO PAYING ADULT CUSTOMERS!!!! Very upset and creeped out!!

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DEVIN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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308 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
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  • English first
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English first
Greenville, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2011

I cannot imagine how popular this hotel would be if they would update these rooms (beds, bedding, carpet, tv, furniture). When we stayed there, the bed was horrible. It needed to be tossed out. The furniture looked like it came from a thrift store. I love where the hotel is located and if it were updated would most likely be sold out most if not all of the time. The staff were all pleasant and the hotel restaurant was excellent. This hotel has so much potential. Sad that is just keeps deteriorating.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank burt9756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mesa, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 October 2011

We stayed in room 207, a king bed room. The room size was OK, but the bed was nothing more than a 2 inch slab of hard foam rubber laid on a wood bed frame!! No mattress or box spring!! There wasn't even a decent chair to sit on. We had reservations for two nights, but cancelled the second night. Although the desk clerk appologized they offered no compensation for the poor accomodations. The only redeeming factor was the included breakfast. I would not recommend this hotel.

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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Incline Village, Nevada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 23 October 2011

I like the old quaint type hotels and have stayed at a lot. But the only thing this place has going for it is location. Beds are almost like a pull out sofa sleeper type with bedding that makes a Motel 6 look like a Conrad. The towels are scratchy and small and at a $100 a night they could just do better. The only good thing was the free breakfast. I will put it this way my GF begged me to go elsewhere night 2 and she would pay for it plus reimburse me for the already paid for 2nd night. And she goes camping with me and sleeps in a tent.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TCHOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hapton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2011

Happened across this wonderful old stylee hotel right in the middle of Prescott. Really friendly, good value accommodation and excellent breakfast, if we are ever in that are again we would definitely be staying there. Gail

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GAILUUUH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel St. Michael

Property: Hotel St. Michael
Address: 205 W Gurley St, Prescott, AZ 86301-3611
Region: United States > Arizona > Prescott
Amenities:
Bar / Lounge Free Breakfast Restaurant Suites
Hotel Style:
#12 Romantic Hotel in Prescott
Price range (per night): ₹ 6,332 - ₹ 10,532
Hotel Class:3 star — Hotel St. Michael 3*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Prescott's Historic Urban Hotel !!! We're located in the heart of Downtown Prescott offering Western Hospitality with Historic Ambiance. Enjoy comfortable lodging and modern amenities at the center of Prescott's Attractions !!! Experience Prescott !!! ... more   less 
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Also Known As:
Hotel St Michael
St Michael Hotel

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