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“Very Nice but not crazy about the Location”

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Hilton Phoenix Suites
Ranked #35 of 174 Hotels in Phoenix
Certificate of Excellence
Reviewed 5 March 2012

I got this hotel off of Hotwire. It was a great price and it said it was downtown. If it was downtown, it must have been on the very edge of downtown. It was just over 2 miles away from US Airways Arena. I was hoping to be within walking distance of downtown activities but could not due to the distance. The hotel does offer a shuttle service that will take you to downtown and pick you up. The driver was really cool. I wish I could remember his name. We talked basketball during the drive to and back from the arena. He also worked at the front desk.

The staff at the hotel was really nice. I needed to purchase something out of the gift shop which was closed and the first desk made a quick call and they opened it for me. Room service was fast. I placed a breakfast order late in the morning, and my food was there in less than 20 minutes. I enjoyed the bed and my room was very clean. The parking garage is a little funny. When first parking in the garage, I found the setup a little confusing. They share the garage with a few businesses nearby.

All in all, I enjoyed my stay but I was not too crazy about the location. There was a BBQ place within walking distance but that was about it. You need a car, use the shuttle, or catch the Light Rail that's across the street if you want to do anything outside of the hotel.

  • Stayed: February 2012, travelled solo
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Thank Ravens67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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655 - 659 of 750 reviews

Reviewed 5 March 2012

The rooms are very spacious, clean and the beds are comfortable. Beautiful hotel, but located in a less than desirable location. The breakfast buffet was pretty good for 11.95. The small store located in the hotel was hardly ever open, but if you request something at the front desk, they will open it for you.

  • Stayed: February 2012
    • Value
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1  Thank fleetwoodmamaof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2012

First time to AZ with short time frame and very limited information about Phoenix so we stayed close to Heard Museum. If we had known about the Light Rail System we would have stayed downtown and taken the LRS to the Heard.

Pros: Close to Heard Museum, Pete Roth Thomas amenities, comfy bed and linens, fast coffee maker, friendly staff

Cons: Old hotel with tired outdated interior, very weird layout with closet in the bathroom (!), short telephone cord, remotes all needed batteries, not close to anything, gardening crew or some other very noisy service came through at 3 AM.

  • Stayed: January 2012, travelled as a couple
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Thank valu8or
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

I like the hotel. Good central location. Parking is never good and there is always a charge.

  • Stayed: February 2012
    • Value
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Thank clippermama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2012

This hotel has a great location close to all of the downtown attractions. With a restaurant, basic market, full bar and indoor pool it has all of the necessities without having to leave the premises. There are several places to eat nearby if you're looking to save a buck on dining. If you have trouble walking more than a block a free shuttle will take you to and pick you up from up to 2 miles away.

The rooms were larger than many of the 3 1/2 star hotels I stay at. They truly are suites with a living room and seperate bedroom. I found the bathrooms to be spacious as well. The living room has a business desk with plug in internet port (for a fee), refrigerator, microwave and a hide-a-bed couch allowing up to six people per room (with two double beds).

Service was very pleasant. Bar fees and food was a bit pricey.

Room Tip: Ask for a north facing room. South facing rooms are on a fairly busy street and in downtown Phoenix...
See more room tips
  • Stayed: January 2012, travelled on business
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1  Thank Blindbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Phoenix Suites

Address: 10 E Thomas Rd, Phoenix, AZ 85012
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#31 Romantic Hotel in Phoenix
Price Range: ₹ 8,304 - ₹ 23,159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix
Hilton Hotel Phoenix
Phoenix Hilton

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