I hadn't been to the races in quite a while and decided we would go on Saturday. We got the club house tickets got a great table, We bet on the first race and lost, on to the next race, we bet and went outside to see the race and be right by the finish line, our horses came in 1st and 2nd, you can imagine how excited we where, we went up to cash our tkts out and to our surprise the women who sold us the tkts said our tkts were no good that they were for a race at the Keeneland track, we were shocked and said we bet Turf Paradise, second race and she said it was our responsibility to ck the tkts. We were NOT happy and this women acted like this happens all the time. We went to speak to a supervisor, and she said the teller should have caught it, but it still was our responsibility. However, not only did we get the wrong track she gave us the wrong race, race 8, we found that out because we did ck the Kenneland track race 2 and my # horse would have won that race, so I would have received some money, because the horse placed and did not win, but still better than nothing, but because that women not only sold us the wrong track it was the wrong race.
Lesson learned Check your racing ticket because apparently your out of luck if you don't and you have a winning ticket.
But we will NOT be returning to the race track, I thought it was handled very poorly and the teller was not helpful.
Because of her carelessness, our fun day at the race track turned in to a HUGE DISAPPOINTMENT and we left after the 2nd race.
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