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TownePlace Suites Phoenix North
Ranked #65 of 174 Hotels in Phoenix
Certificate of Excellence
Reviewed 12 April 2012

We stayed in a two bedroom suite. It was very nice to have a full kitchen in the room. The furniture could use a little updating some of it is getting old and tired. The rooms were clean and comfortable. The AC worked very well. Most of the staff was helpful and friendly, could have had a better knowledge of the area instead of relying on computers to get all of their information. If you are not traveling with a computer be prepared to use one in the lobby with no privacy. The internet works well but does seem to be throttled, takes a long time to upload photos. Right on the interstate but couldn't hear traffic at all. There is a dog park just across the street and a large shopping area across the interstate. Would stay here again if returned to Phoenix.

Room Tip: The higher the better in my opinion.
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  • Stayed: March 2012, travelled with family
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1  Thank jlsrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 - 143 of 167 reviews

Reviewed 9 March 2012

Stayed for 3 nights while at spring training so did not spend a ton of time in the room. Room was clean but did have slight smell when first entered the room. Turned on fan and smell went away quickly. Only other issue was some holes in the window screen but not a big deal. Breakfast was very nice. Staff very friendly. Let us have a late checkout. Would stay again.

  • Stayed: March 2012, travelled as a couple
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1  Thank peter s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

I really appreciated the spacious and clean suite I got assigned. Simple but comfortable. The beds are comfy and firm. The staff was very polite. Breakfast is just ok and the breakfast room a bit gloomy. Definitely would try to improve.

  • Stayed: March 2012
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1  Thank vate69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2011

Nothing fancy. Beds were NOT comfortable. In 6 night stay didn't get a good night's sleep. HVAC has issues. Warm never got cool, and it was NOVEMBER. had to wake up clerk one morning to open breakfast room. Two juices were not working. Poorly maintained breakfast on weekend. Will NOT stay here again.

  • Stayed: November 2011
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2  Thank Holden20777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2011

A year ago I walked away from this property because of a rude desk clerk when I tried to check in. At that time I called Marriott for a cancellation and new reservation at another property.

The room was appointed okay, but having stayed at other TownePlace Suites properties (in Phoenix area, Minnesota and Texas) it did not live up to expectations. The room was cramped, it seemed difficult to spread out and get work done. The TV was analog, with long lag between channel changes. The bathroom was just average clean, the toilet seat was loose, and the tub could use more elbow grease to get it clean. Oh, yes, the shower curtain was mildewed. I found the room too warm and was unable to get it cool enough. At least breakfast was decent, but the breakfast room attendant seemed to hover and want to snatch up dirty dishes almost before they were available. It simply seemed rude to clean the table before I was finished eating.

Though it was among the cheapest in the Marriott chain in Phoenix for the date of my stay, it might have been better to choose another site. Next time I will pass this one by. I shared these comments with the property by way of a comment card.

Room Tip: Request upper floor room away from elevator
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  • Stayed: November 2011, travelled on business
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2  Thank DonM532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Phoenix North

Address: 9425 N Black Canyon Hwy, Phoenix, AZ 85021-2708
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Phoenix
#17 Family Hotel in Phoenix
#21 Business Hotel in Phoenix
Price Range: ₹ 6,178 - ₹ 15,541 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to one of the most comfortable North Phoenix extended-stay hotels, the TownePlace Suites Phoenix North. Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure you maintain the same daily routine as you do at home. Our extended-stay hotel's convenient location is across the street from Metrocenter Mall in North Phoenix, AZ, and next door to the Black Canyon Conference Center. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. Discover one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. ... more   less 
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix

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