Great place for an overnight stay by the airport... the staff was very helpful, room's were nice but could have been vacuumed a little more. That's just me though.... other than that I would stay againMore
- Free Wifi
- Free Parking
Great place for an overnight stay by the airport... the staff was very helpful, room's were nice but could have been vacuumed a little more. That's just me though.... other than that I would stay againMoreShow less
Thank you for sharing with us regarding your recent stay at the GreenTree Inn and Suites Phoenix Sky Harbor. We value your feedback as without it we would not know where to improve. You can be assured that your comments have been passed along to our team and measures are taking place as this is very uncharacteristic of our levels of service we know and should provide. We look forward to your return!
The hotel itself was nice and clean. However, the front desk was very rude. They took well over the amount needed for check in & since it was debit cards took 3 days to return back to our accounts. Poor service at the end as well.
We thank you for sharing some insight regarding your stay with us. We regret to hear that there were a few items that detracted from your experience with us and for that we apologize. Please rest assured that your comments are being addressed as these are very uncharacteristic of our levels of service we know and should provide.
Fantastic location for early flights! Was greeted at the front desk with complimentary wine and appetizers. Had friends that were local come to visit and they were offered as well. Extremely friendly and helpful staff. They offer free shuttle service to within 3 miles of the hotel and free regular shuttle to the airport. Room was super clean, bed extremely comfortable and the complimentary breakfast was perfect! Will definitely stay here when I’m in town again...felt safe and secure and couldn’t hear any outside noise!
Karen, thank you for your kind words and your FIVE STAR review! We are thrilled to hear that you enjoyed your stay with us and all of the amenities that we have to offer such as the airport shuttle, delicious hot breakfast buffet, social hour, and our clean rooms. Please come back and visit us soon so that we may continue providing the same excellent level of service that you experienced. Remember, for the best deals and rates, please contact the hotel directly at 602.438.8688.
The front desk guy Warren was very nice, funny and down to earth! Warren checked on me once I got to my room and made sure everything in the room was satisfactory which it was. Very comfortable hotel and Warren made us feel at home!! Thanks Warren for the great hospitality!
Happy Birthday! Thank you for sharing with us about the wonderful experience that you had while at the GreenTree Inn and Suites at Phoenix Sky Harbor. We are happy to pass on your kind words to Warren. Please visit us soon as it will be our pleasure to welcome you back in the future.
Very nice breakfast, free shuttle, pool, social hour with wine and snacks. Room was clean and pretty modern, very quiet. Will stay here again next time in Phoenix. Bed was very comfortable. Staff were very helpful and friendly.
We are overjoyed to hear that your stay at the GreenTree Inn and Suites Phoenix Sky Harbor was of FIVE STAR quality. it sounds like you enjoyed our delicious breakfast, our social hour, and our clean, modern, along with quiet rooms! It will be our pleasure welcoming you back in the future. Remember, for the best deals and rates, please contact the hotel directly at 602-438-8688.
Chose the hotel because it is close to the airport for our early morning trip. It is also a short drive to the Premium Outlets for our last minute shopping before heading home. The reception was friendly and helpful in suggestions and directions. Newspaper are readily available at reception during check in and in the mornings. The room is big and bed/pillows are very comfortable, wifi is good. The amenities are also good including swimming pool, gym and washing machines etc although we did not get to use. Happy hour wine and snacks and a really well prepared breakfast of crispy bacon, scrambled eggs/pre-cooked omelets, waffles etc. Overall, the staff are ready to please and everything was above expectation. Will not hesitate to recommend or stay here again next time!!
We are overjoyed to hear that your stay with us was of FIVE STAR quality. It sounds like you had an amazing experience at the GreenTree Inn and Suites Phoenix Sky Harbor and for that, we are so grateful. We take pride in our work to ensure that all of our guests are comfortable and have a memorable experience. It would be our pleasure to welcome you back in the future. Remember, for the best deals and rates, please contact the hotel directly at 602-438-8688.