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“JW Marriott Camelback Inn - One of My Favorite Places”

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JW Marriott Scottsdale Camelback Inn Resort & Spa
Ranked #2 of 5 Hotels in Paradise Valley
Certificate of Excellence
Reviewed 30 June 2006

June 27, 2006 – If this review seems like I am partial to the Camelback Inn that is true. I try to stay a couple times a year during the summer when the rates are low. I really like the resort. It is one of my favorite places.

When I checked in I received the non-smoking king room that I wanted, but I was unhappy with the room type and the location. Some of the rooms (I’ll call them the “round” rooms) do not have work desks, which is a necessity for me. I also prefer rooms facing the North Garden. I was pleased that the front desk associate was able to quickly offer me a room on the North Garden with a desk. My room was #383, a ground floor non-smoking double with two queen-size beds.

The first thing that I noticed on entering the room was the new bedding. The beds are much higher than they were and all of the bedding is the new Marriot Revive package. The new bedding really brightened up the room. There was also new artwork on every wall and new lighting as well. The new blended well with the old and the Southwestern décor, which I like, was maintained.

The resort offers high speed internet service for $9.95 per day. It includes unlimited domestic long distance. The service provider is I-Bahn (STSN) and it always works great. I was able to connect with our company’s VPN easily. The in-room safe is large enough to hold a laptop computer.

Like most Marriott properties, the TV has local, cable, and pay-per-view movie channels. The room had three phones; one on the night stand, one in the bathroom, and a cordless phone on the desk. Each room also has a combination CD player and clock radio.

In the bathroom the shower curtains were new to match the bedding. The bath amenities are now by June Jacobs. The resort provides thick and soft robes for guests as well as really thick and absorbent towels. There are also two umbrellas in the closet for those rare times when it rains in the area.

I called the “At Your Service” number to order breakfast for the next morning. The associate was cheerful, friendly, and efficient. After she took my breakfast order she asked if I wanted a wake-up call, which I did.

Turndown service includes came while I was doing some work. Besides turning down the bed they replaced a used towel, filed the ice bucket and left a chocolate on the bed. I appreciated the ice the most!

Room Service breakfast was delivered one minute early. The associate set up my breakfast on the patio which was wonderful. I had ordered a waffle with bananas and pecans, fresh fruit and milk. The cold things arrived cold (actually on ice) and the hot items, including the pure maple syrup arrived hot. The waffle and the fresh fruit were excellent. With the 20% service charge and the $4.00 delivery charge my breakfast came to about $25.00.

The room had a micro kitchen which included a fairly large under-the-counter refrigerator, a microwave oven, coffee maker and coffee service, and a sink. To pick up food or drink for your room, I recommend AJ’s market. It is about two miles directly East of The Camelback Inn on Lincoln just before Scottsdale Blvd. It is a wonderful gourmet market.

One of the things that I appreciate most about Marriott’s Camelback Inn are the grounds. The property is large and casitas are no more than two stories high. The natural looking desert landscaping is awesome. The North Garden with a lush green lawn is a real contract, but also beautiful. Walking the grounds in the morning or evening is a real treat. It is quiet and peaceful, not at all like most resorts in the area.

Another aspect of The Camelback Inn that appeals to me is the history. In a hallway just off the lobby are photos of the resort from the 1930’s. Marriott has done a great job not only preserving the historic aspect of the property, but making it a beautiful contemporary resort as well.

I’ll be back. As soon as possible!

  • Stayed: June 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
18  Thank LakersFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,852 - 1,856 of 2,031 reviews

Reviewed 30 June 2006

My husband and I live in Phoenix and like to stay at local resorts once every few months, just to get away. We decided to stay at this property because they accept dogs and we like to take them along when we can. This is a great location and has beautiful desert landscaping.

The rooms look and smell dated - it's time for an update!!! We ordered room service for dinner and breakfast the next morning. The food was delivered in a timely manner both times. Breakfast was good - everything was cooked to order and tasted good. I did feel the prices were a bit high, but they are competitive with neighboring resorts. I was HORRIFIED by the quality of the dinner meal!! I have stayed at many resorts, including five in the Phoenix area and this is the single worst in-room dining experience I have ever had!! My husband ordered the filet medium-rare and received a piece of leather - it was totally dried out and cooked well-done (come on, for $40+ they give a bit more effort to train their "chefs" on how to tell if a steak is over-cooked). I ordered the nachos. I received a plate of soggy tortilla chips drowned in imitation cheese. I have had better nachos at an airport!! Who ever authorized charging $13+ for a plate of Velveeta, canned olives and canned jalapenos needs to visit some sports bars in the area and see how nachos should be prepared, served and priced!

The staff was very friendly - especailly the bell staff/valets at the front and the room services attendants.

Bottom line - I would highly recommend spending a little bit more and stay at somewhere like Sanctuary on Camelback (who also takes dogs), The Four Seasons at Troon North or the Westin Kierland.

  • Stayed: June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank Brooke_sea2az
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Norwalk, CT
18
Reviewed 30 June 2006

I recently stayed at the Camelback Inn in Scottsdale, and would definetly go back! The service was excellent, everyone treated you like a REAL customer. Not used to that back home! The area and surrounding city was so clean, no pollution, the air was clean no allergies what so ever! This resort, had a bunch of different little things you start discovering each day you are there. The room service was exceptional. The spa was top notch, (the kind you see in the movies). The balconies were perfect for sunbathing. A typical room comes with a little kitchenette. No stove, just sink, fridge and microwave. The conceirge was top notch, knew exactly what you were looking for. Scottsdale is the best place to stay, and Phoenix is the best place to go for culture and things to do. Hotel was clean, except for the floors my feet were dirty all the time. So bring slippers! The service at the pool was awesome, you can order drinks food, sunbathe whatever! Theres a little section for kids to jump in these little sprinklers, off to the side theres a jacuzzi and a big pool no deeper then 3 1/2 feet. They provide all the floaties you need. I would def. go back again.

  • Stayed: June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
8  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2006

I checked in during the off-season in the Phoenix area.

During the check in process I was upgraded to a large (2 floor) suite. It was simply beautiful. It had two floors, 1 1/2 baths, a great room, kitchen and large bedroom. The bedding was in line with that offered at many hotels including absolutely wonderful bedding.

The room service and food was excellent. The staff was courteious and very helpful.

The grounds are very well kept, manicured and simply beautiful. My stay was comfortable, pleasurable, and just fantastic. Easily comparible to The Biltmore and perhaps even better.

  • Stayed: June 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
10  Thank tlwams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2006

I just came back from a 4 night stay at the Camelback Inn. Two of my girlfriends and I left our husbands at home for this 'girls only' vacation.

Service: The service at this hotel is the best I've ever had - and that includes stays I've had at Fairmonts, Westins and Hyatt Regencies. I arrived alone the first night at around 6 p.m. and noticed that there was a FedEx convention going on. I was worried we'd get a bottom-of-the-barrel room as my rate was deeply discounted. However, Deborah, the extremely professional and friendly woman checking me in, not only checked me in at record speed (no waiting in line, 5-minute check-in), but she gave us one of the nicest rooms - in a building up near where the Spa was (north side of resort), upstairs level. We had the most gorgeous views of Camelback Mountain from our patio. The first night, two flies the size of grapes got in my room and were bouncing off the walls - those suckers can make some noise. After a fruitless hour of trying to catch/kill them myself, I called housekeeping. An 'engineer' was at my door in 5 minutes and took care of it with a can of 'Vanilla-Killa'. All the staff had the utmost professionalism and always greeted us with smiles.

Room: Everything was well kept up and clean. The decor and amenities were very nice. We had 2 doubles We loved the bed! Better than my own! The bathroom was very specious and clean... a must for 3 women and all their toiletries. There was a separate shower and tub.

Fitness room: There are 2 fitness rooms - one for the general guests and one in the Spa. The general fitness room was complimentary. It was a little small for a resort this size. Cardio equipment included 3 treadmills, 1 elliptical, 1 cross trainer, 2 bikes and 1 stair master. Very few weight machines, but they did have a dumbell set. It was comfortable to use after th morning crowd left - around 7:30 am.

Pool: The pool area was great and well kept up. I don't have kids but I liked how they had a little area of water sprinklers for them. It looked so fun I wanted to try it out! There were noodles and floaters to use and the area never felt crowded.

Restaurants: The only one I tried was Rita's on my first night and I ate at the bar. The food was delish - had the cactus salad and beef/chicken tacos. Most importantly, the bartender kept my water glass filled all the time - which I really needed as I wasn't used to the Phoenix heat!

Spa: The spa is nice, not spectacular. I signed up for a guest pass - use of spa and fitness room/classes only, no services. I went on a morning 'power-walk'. Nice trainer, but more like a 'walk'. The fitness room there is great. Lots of state of the art cardio machines, great set of weight machines and even a horizontal rock-climbing wall. The spa had steam room, sauna, whirlpool and lounge on the women's side and there was a co-ed pool - basic spa that's kept up nicely, not anything great. I didn't like how the amenenities at the women's and men's side were different - I learned that the men's side had a cold-plunge pool. I thought the spa at the Fairmont Scottsdale was much nicer.

Overall, I would come back here in a heartbeat. If you can handle the heat in May/June, I'd suggest this time to come. It's the low season so prices are very reasonable and there are less people.

  • Stayed: June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
12  Thank cinjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Scottsdale Camelback Inn Resort & Spa

Address: 5402 East Lincoln Drive, Paradise Valley, AZ 85253
Region: United States > Arizona > Central Arizona > Paradise Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Paradise Valley
#2 Romantic Hotel in Paradise Valley
#2 Top resorts Hotel in Paradise Valley
#2 Luxury Hotel in Paradise Valley
#2 Spa Hotel in Paradise Valley
#3 Business Hotel in Paradise Valley
Price Range: ₹ 22,381 - ₹ 41,259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Scottsdale Camelback Inn Resort & Spa 4.5*
Number of rooms: 453
Official Description (provided by the hotel):
Unrivaled among resorts in Scottsdale, Arizona, luxurious JW Marriott Scottsdale Camelback Inn Resort & Spa remains faithful to its storied history while boldly embracing the future. Located on a breathtaking 125-acre campus beneath Mummy Mountain, this stunning resort features a hacienda style entry, casita guest rooms and impressive amenities that leave guests with the thought of "In all the world, only one..." Golfers will enjoy 36-holes of championship golf at Camelback Golf Club or instruction from the Advantage Golf School. Spa-goers can unwind at award-winning Camelback Spa with a signature spa treatment, or poolside beneath a cabana while overlooking Camelback Mountain. When you are ready to discover the local area, allow the professional concierges to compliment your interests with the perfect activity or attraction. It's easy to understand why families, business luminaries and leaders alike return to JW Marriott Scottsdale Camelback Inn Resort & Spa year after year. ... more   less 
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Also Known As:
Jw Marriott Camelback Inn Scottsdale Hotel Paradise Valley
Jw Marriott Camelback Inn Scottsdale Resort And Spa
Jw Marriott Scottsdale
Camelback Hotel Jw Marriott
Marriott Scottsdale
Scottsdale Marriott

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