Casita with large patio, good view and king bed was not available as reserved. Madison at the front desk offered us a room on the second floor with a smaller balcony, king bed and great view of Camelback Mountain. This was a down grade so I asked for a hotel credit and told her that is was my wife's birthday (true). She gave us a $50 credit off the room. The room was excellent with a good enough patio that we did not even use because of the heat. After we returned from some shopping, we found a very nice bottle of Pinot noir and candies with a Happy Birthday note from Madison.
Thanks Madison. The resort and service was excellent as always.More
- Free Wifi