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“Stunning views”

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Alto Calafate Hotel Patagonico
Ranked #12 of 69 Hotels in El Calafate
Certificate of Excellence
Reviewed 26 September 2017

This hotel is located on top of a hill as you enter El Calafate - 3km from the main town.
It has beautiful views of the town and the lake. The rooms are comfortable with buffet breakfast. There is a shuttle bus between the hotel and city center, but it runs once per hour. There is lovely spa - which unfortunately we didn't get time to use.

We had some issues with the rooms, but the duty manager resolved this very promptly with free dinner at the hotel. The food and service was excellent for the night we ate at the hotel.

Room Tip: Request Lake view Room
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  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank JH19622014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico, responded to this reviewResponded 5 October 2017

Dear JH19622014

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Regards
Alto Calafate Hotel
e-commerce dept.

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8 - 12 of 1,143 reviews

Reviewed 19 September 2017

We stayed in a hotel in early September 2017.
Very friendly hotel for first time visit to south Patagonia. Large room, free of charge shuttle-bus to El Calafate center, pretty restaurant.
The best impressions!

  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Игорь Ч
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesIdea, Alto Calafate Hotel at Alto Calafate Hotel Patagonico, responded to this reviewResponded 5 October 2017

Dear Игорь Ч

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Regards
Alto Calafate Hotel
e-commerce dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

I am not sure how things would have turned out if we had not booked the suite, but I was really glad we did! I greatly suggest to do so if you are staying here in this beautifully located hotel.

This hotel is located just before the entrance to the small city, sitting on a hill overlooking the city and Lago Argentina (lake Argentina).

The room itself was really amazing and definitely one of the best we have had ever in our trips. The room was really huge with two sinks, big closets, an entry hallway, a seating area, a shower and a bathtub. It felt bigger than my house! Everything was really clean and well taken care of except for the inside door which needs fixing...

The laundry service we had used cost around US$30 for two bags of clothing and were returned fast, nicely ironed and fresh.

It was really positive that the hotel offered a free shuttle bus service every 1 hour from the hotel to the city centre which was extremely useful.

The only reason i am not rating this hotel stay as excellent is due to the mediocre breakfast buffet which was quite limited and definitely needs enhancement.

Room Tip: Choose the suite!
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  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marios K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesIdea, e-commerce dept at Alto Calafate Hotel Patagonico, responded to this reviewResponded 5 October 2017

Dear Marios K

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! your complaints are being given our fullest attention and we regret for any issues that you may have had during your stay in the Alto Calafate Hotel.

Sincerely,
e-commerce dept

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Reviewed 9 August 2017

The rooms, the view and its facilities are really nice. But it looks like someone just decided not to put any more energy on that hotel. Common areas such as the swimming pools, spa area, gym were dirty, pipes would not drain, furniture broken, even windows were dirty, mold in walls. Truly sad. The food at the restaurant was also bad, badly cooked and highly priced.

It is still a nice place, don't get me wrong, but I think the people workign there could put more energy in keeping it in shape, especially because problems are not infrastucture related.

Room Tip: All rooms are nice
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank danita09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesIdea, e-commerce dept at Alto Calafate Hotel Patagonico, responded to this reviewResponded 11 August 2017

Dear danita09

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! your complaints are being given our fullest attention and we regret for any issues that you may have had during your stay in the Alto Calafate Hotel.

Sincerely,
e-commerce dept

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2017 via mobile

Very good hotel and very good service Jose and all team member of the Barlovento Restaurant are amazing they go beyond our expectations my kids were sucks during the stay and they help us in every single visit in the restaurant they take are for our kids as family, the food is very good and the price are very competitive, the hotel crew even when they are very young provide good service, the free transfer to the city is very punctual and very convenient.

Francisco, Jose and a night lady who attend the restaurant are amazing.

I highly recommend this hotel.

Stayed: June 2017, travelled with family
Thank T4230DDpablos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico, responded to this reviewResponded 19 July 2017

Dear T4230DDpablos

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Regards
Alto Calafate Hotel
e-commerce dept.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alto Calafate Hotel Patagonico

Address: Calle 2000, #141 | Villa Parque Los Glaciares, El Calafate, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in El Calafate
#6 Luxury Hotel in El Calafate
#7 Family Hotel in El Calafate
#10 Romantic Hotel in El Calafate
Price Range: ₹ 6,218 - ₹ 28,692 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Alto Calafate Hotel Patagonico 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to Alto Calafate Hotel, where the beauty of the landscape is combined with the functionality of the ambiances, achieving the perfect combination of elegance, comfort, service and the most impressive views of Lago Argentino and Cerro Calafate.Alto Calafate Hotel is strategically located at the entrance to the city on the way to the airport and 3.5 kilometers from downtown. Placed on a hillside, you will be able to please yourself admiring the wonderful panoramic view of the lush landscapes of Patagonia.Among the distinguished services offered by Alto Calafate Hotel its restaurant highlights, with international and regional cuisine that includes traditional dishes from Patagonia Argentina. Once there you will be able to observe the beauty of Lake Argentino while sipping exotic delicacies.You will have at your disposal the services of Transfer to the city center, Multipurpose Room, Laundry, Room Service, Business Center and Wireless Internet Access in the whole building.Alto Calafate Patagonico Hotel is the perfect complement to make your experience in Patagonia, a sanctuary of peace, warmth and comfort with high quality standards and are the perfect contrast to the untamed land of dreams. ... more   less 
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Also Known As:
Alto Calafate El
Alto Calafate Hotel Patagonico El Calafate, Patagonia

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