I have been staying in a lot of hostels in S.America and Europe and I'm not a demanding traveller. But from what I have experienced, the only comment I have for the service of Stop Hostel = SUCKS!!
The staffs are not friendly nor helpful.
- I'm invisible. I greeted the staffs, but they didn't bother to greet back.
- We found bed bugs in one of the rooms.
- We booked the dinner thru the hostel which provided by Che Lagarto Hostel. The buffet was cancelled later in the day but the staffs on shift did not inform any of us even we were at the common area waiting for time to have dinner at 8:30pm. We were told by the staff from CHE LAGARTO that there's no buffer dinner! Yes, we only found out when we walked to CHE LAGARTO!!! When we confronted the staffs in STOP Hostel, one of them answered with her eyes rolling, "I don't speak English" and "no buffet? just refund". The staffs did not even bother to apologize.