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All reviewsnational parkiguazu fallsa falls view roomboat ridedevil's throatlobby barbreakfast buffetsheraton hotelbuenos airesthird flooramazing locationnice poolgarganta del diablolate afternoongreat view of the fallsboth sidespark closes
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Reviewed 9 June 2012

Based on the reviews, I thought this hotel would rank no higher than 3 stars and was pleasantly surprised. Yes, it is expensive both for the rooms and restaurant. However, its location made our short trip to Iguazu possible, and we loved our almost exclusive run of the falls in the morning. Really worth it. Our dinner and breakfast were also delicious and the service was impeccable.

  • Stayed: May 2012, travelled as a couple
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2  Thank Char-02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

Since most people will visit here once in a lifetime, this place is worth it! We had a view of the falls from our room (3rd floor or higher so we were able to see above the trees). Really liked to be able to hike the trails which were a short walk from the hotel. You are here to see the falls so staying here makes it so that you can see them your entire visit!

Room Tip: 3rd floor or higher. Left side as you look out toward the falls.
  • Stayed: December 2011, travelled with family
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3  Thank MapleGrove4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

Location: as other posters have said, this is the only hotel in the park, which makes the location ideal. You can see and hear the falls from your balcony and most common areas of the hotel. It´s about a 5-minute walk to see some of the larger falls (above and below), and a 5-minute walk to the train which takes you to the big daddy of them all, Garganta del Diablo.

The only way to get here from the airport is cab, which costs AR $110. To get to town from the hotel you can take a bus (before 8 pm) for AR $10 per person each way, or take a cab which is about AR $100.

Hotel restaurant -- breakfast buffet is substantial, varied and free. They have soy milk if you ask. The food was very good. Dinner was expensive and not great, not awful. Food anywhere but the U.S. tends to be more expensive than we´re used to, anyway. We took a cab into town one night in search of a less-expensive and more interesting option. We went to La Rueda, on the desk clerk´s recommendation, which was expensive but delicious and creative. For lunch one day we ordered Jungle Backpacks -- 2 turkey sandwiches, a granola bar, an enormous apple, bottled water, 2 chocolate muffins, a rain poncho and bug repellent.

Rooms -- we were upgraded to a falls view room, which was a great view to have. Our rooms were nice and big, each with two single beds (which seemed wider than twins but narrower than doubles). The bathroom is a bit cramped but has a tub and shower. You have to put your key in a slot by the door for any electronics to work, so if you want to charge things while you´re out you´ll need to leave one person´s key behind. The rooms were freezing. Turning the heat up full blast didn´t help much and was very noisy.

Health Club & Spa -- the workout room is great, with lots of machines, treadmills, bikes, ellipticals, free weights, hand weights, mats, towels, etc. The televisions on the treadmills didn´t seem to work, but that might have been hotel-wide, because the ones in our room couldn´t get a channel, either. There is a big yoga room, with too-thick mats, towels, blankets, eye shades, and exercise balls. The room seemed very cold to me, but I was there around 6:30 am, and no one else was there yet. The gym is available any time (I was there at 5:30 am). The locker room has a steam room and dry sauna, pitchers of ice water with lemon, and showers with shampoo, conditioner and shower gel (the water never got hot enough for me). The lockers are only for guests purchasing spa services. There is an outdoor pool, but the indoor hydrotherapy pool costs AR$110 per person for a 30-minute session. We bought that (anything to warm up -- it was freezing!) The attendant was insistent that we needed to stay at one station for four minutes, then move to the next, etc. (there were air bubbles, or waterfalls, etc.). Kind of goofy, but we did it and had fun, and she didn´t kick us out after 30 minutes. We have other spa services scheduled for later today.

Computers -- we got free wifi for being Starwood Gold members, but the signal couldn´t reach our room on the 2nd floor, so we spent a lot of time in the Sheraton Link (computer stations in the lobby). Always plenty of computers available. Each guest gets 30 minutes free, but if you have purchased wifi then you can stay on the computers indefinitely -- just kind of clunky how you have to navigate to make that work.

Service -- overall staff has been pleasant and helpful, the spa staff a bit less than others. Emails before our trip were answered quickly.

Room Tip: Falls view. We were on the 2nd floor far from the elevators, which was fine.
  • Stayed: June 2012, travelled with family
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2  Thank blooberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012

While the location is great and the lobby is very nice, the room and staff are average. My husband and I were only in Iguazu for one night and felt trapped at the hotel after our day of tours. It was an expensive taxi ride into/out of the park (where the hotel is based) for dinner, so we were stuck to eat at the hotel for dinner -- the food was average. The bar is very expensive (water is $5 USD) and there's really nothing else to do other than hang out in one's room or outside. Not sure what it's like to stay outside the park, so maybe being "stuck" at the hotel for one night was worth being so close to the falls. We used our starwood points to stay at the hotel and did not get a room with a view of the falls. The bed was comfortable, the bathroom was average. There wasn't a single clock in the room, nor a tissue box. The shower had a glass door that didn't extend far and, therefore, the floor got really soaked after each shower.

  • Stayed: May 2012, travelled as a couple
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Thank Liron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012

It was great to stay so close to the falls and only having to walk through the park to the falls and then return to flop into the pool. The hotel was a bit older but spacious rooms and comfortable. THey bave us ajoining rooms which was great. Meals were of a good standard and "colonial splendor" . The ceiling is quite low on the third floor hallway so watch out for sprinklers if you are over 2m tall! No complaints about the amenities really. Falls were unbelievable! Such power! Saw toucans and monkeys also.

Room Tip: There are falls view or forest view ( cannot remember exactly) We stayed in a forest view and they were fine.
Stayed: April 2012, travelled with family
Thank GoldenSandsCableBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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