It was perfect in every way, except that upon arrival we had booked to cars from the domestic airport, which is 10 minutes away, for 100 USS. This is not a problem if you get high class cars, but not quite old, small and uncomfortable cars. This felt like a rip--off and gave a bad start. However, breakfast, the room itself with balcony to the back and the impeccable service of Anderson made us almost forget it.More
InterContinental
Taking safety measuresExpedia.comTaking safety measuresExpedia.comTaking safety measures
We received an offer for Valentine's Day which included suite + dinner + breakfast for 169.50 USD + taxes. After a couple of emails to confirm availability and just at the time of payment they told us that this offer was not updated and when we indicated that we had received it that same day they blatantly told us that they had no longer availability and increase the price to 269.50 USD + taxes... My advice: Check and confirm prices, conditions, fees and charges offered because they use deceptive advertising to scam their customers. I let you a mail as support of this scam.
Dear CarlosSoler1982,
First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!
I am sorry to hear that your experience with our booking process was not enjoyable.
As you might know, we only have 14 rooms and promotions, as well as availability are suject to change without notice. The only way to freeze your room type and rate are by actually booking and receiving a confirmation. I have personaly reviewed your case and there was never a confirmation issued. Hotels, as well as airlines and other industries operate with variable rates and as you may know these rates can change several times, even within the same date.
We work every day to improve the experience of our guests, so we appreciate your comments.
I really hope you can understand this is not a scam, as we never requested any payment from you nor did we confirm your booking request at any point during your interaction with the hotel.
Kind regards,
the 1828 Smart Hotel Team
Very special, boutique hotel, lovely decor and terrific staff. The breakfast was very good as was the service. Light and airy hotel with a baby grand piano for everyone to play. Welcome drink on arrival and helpful hints on restaurants etc.
Dear Coleen2855,
First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!
We are really glad to read that you enjoyed your stay with us, specially that you enjoyed our breakfast and decor and, most imporntantly, that our staff was able to make such a positive impression on your trip
We work every day to improve the experience of our guests, so we appreciate your comments
We really hope that you can visit us again soon.
Kind regards,
1828 Smart Hotel
We stayed in Recoleta or Puerto Madero during our first three trips to BA, but were always visiting Palermo Soho, which may be the most charming neighborhood in a major city (tough to concede from New Yorkers!), so this time we chose this neighborhood for a hotel. The 1828 is not a large chain hotel, and one doesn’t exist in this neighborhood, so don’t expect that. It is a charming boutique hotel, with small but very nice rooms, friendly/helpful staff, and a good breakfast. Most importantly, the hotel is located near the many great shops and restaurants in Palermo Soho. Make sure you download the Cabify app, as it’s better than Uber in BA.
Dear jeffreyq2017,
First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!
We are really glad to read that you enjoyed your stay with us, specially that you enjoyed the hotel and everything Palermo has to offer and, most imporntantly, that our staff was able to make such a positive impression on your trip
We work every day to improve the experience of our guests, so we appreciate your comments and will address them directly
We really hope that you can visit us again soon.
Kind regards,
1828 Smart Hotel
This hotel is wonderful. The location, staff, room, cleanliness, and food/beverage service were excellent. The Palermo district is just a couple of blocks away with tons of restaurants and shops. It is within easy walking distance to catch the Hop On Hop Off bus. The staff were very informative about the area with tips for restaurants and places to go. The room was very modern and clean with all of the amenities and was exactly as shown in the photos. We did not order from the restaurant, but breakfast was very good and fresh and the bar at night had a good selection.
Dear jeffreyq2017,
First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!
We are really glad to read that you enjoyed your stay with us, specially that you enjoyed our breakfast and that our location made it possible for you to enjoy everything Palermo has to offer. Most imporntantly, we are glad that our staff was able to make such a positive impression on your trip
We work every day to improve the experience of our guests, so we appreciate your comments and will address them directly
We really hope that you can visit us again soon.
Kind regards,
1828 Smart Hotel
Smart hotel is a lovely hotel in the lively Palermo neighborhood. It is small and intimate but has all the comfort of a large hotel, including a small pool and friendly lobby. Rooms are small but very clean and comfy
Dear 247littal,
First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!
We are really glad to read that you enjoyed your stay with us, specially that you enjoyed our pool and that our location made it possible for you to enjoy everything Palermo has to offer.
We work every day to improve the experience of our guests, so we appreciate your comments and will address them directly
We really hope that you can visit us again soon.
Kind regards,
1828 Smart Hotel
