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Reviewed 18 April 2015

We booked on Hotwire and got an incredibly cheap price for a triple room and breakfast. My 4 star rating reflects the value for money for the price we paid.
I found the location great, easy to walk to many places, loads of buses stop nearby, Metro is 10 minute walk away.

Our room on the first floor was pretty small for 3 but it was clean and beds were fine. We looked out onto an interior shaft of some sort so the room was pretty dark all the time. The safe in our room didn't work. We asked reception about it twice with no response then gave up. Wifi worked fine in our room, not that fast but perfectly useable.

Staff at reception friendly and helpful, gave us a bus pass to top up, offered to print our boarding passes and booked us a cab to airport.

Breakfast was fine for the cheap price - bread, pasties, croissants, ham, cheese, fruit (not the best fruit). It was all fine, nothing special, restocked constantly by a very friendly woman.

I would stay again if the price was equally good.

Date of stay: April 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank sarahlm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
525Hotel, Gerente at Hotel Impala, responded to this reviewResponded 12 May 2015
Google Translation

Estimada Sra. Louise M

Agradecemos mucho sus comentarios y la esperamos cuando regrese a Buenos Aires!!!

Saludos cordiales
La Gerencia

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Reviewed 3 April 2015 via mobile

Stayed here for two nights with a friend. The staff is helpful and friendly but not that good at english.
The room was ok with a big openable window with view of the street. The ac did not work properly and the tv was small and far away.
Also the safety box was closed and could not be used.

I guess it's a reasonable hotel/room for the price.

Thank Freddsonb
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
525Hotel, Gerente at Hotel Impala, responded to this reviewResponded 12 May 2015
Google Translation

Estimado Sr. Freddsonb

Muchas gracias por sus comentarios, los cuales nos permiten ajustar detalles.
Esperamos una próxima visita.

Saludos cordiales
La Gerencia

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Reviewed 14 December 2014

Impala Hotel is an old hotel on a very central location close to Retiro bus station. I arrived early morning and was given a room immediately. Facilities were allright. Am just curious why at check in, and after house keeping service, there were never towels in the room? They were brought up quickly after i called. WiFi in the room did not work one night of my stay, but was working allright in the public areas. The staff was friendly and helpful. Overall i would say this is an efficient, no thrills hotel with an excellent price-quality relation. There are good restaurants closeby and one minute down the street there is a very good bike rental place. Definitely recommended.

Date of stay: December 2014
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
1  Thank pauw2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
525Hotel, Gerente at Hotel Impala, responded to this reviewResponded 4 May 2015
Google Translation

Estimado Sr. Wandir e

Muchas gracias por el tiempo dedicado a comentar nuestro Hotel, nos alegra saber que ha pasado una grata estadía.
Esperamos que pronto pueda regresar a Buenos Aires y a nuestro Hotel Impala.

Saludos cordiales
La Gerencia

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Reviewed 12 November 2014 via mobile

TLDR:Great service, awesome location, very nice staff, and affordable.

We made a last minute reservation and did not go through a lot of reviews before doing so. A day before arriving, I started digging into this reviews and was just really stressed out because it looked like a terrible place to stay.
Now, the reality of our stay . We went there four hours before check in, and had a room with two beds by mistake (despegar.com issue, not the hotel). Not only they allowed us to get in our room 2 hours early, they also got us a room with a single 2 person bed, which was great.
The staff is very nice. They went out of their way to help us, charged our smartphones, recommended nice places to eat ,let a friend use the parking service with no cost,etc.
Room: very nice, very clean and comfortable.
Bathroom: very clean , and the bath tub was great for a book and cold beer after a long day.
Breakfast: very good, and better than what I expected for a 3Star hotel.
They have a small bar with good coffee and some basic drinks. Price is OK, cheap even for a hotel bar.
Elevator is small but works just fine, no problem.

The only thing to criticize (I'm being picky here) is that they do not supply conditioner, only shampoo.

Date of stay: November 2014
Trip type: Travelled as a couple
1  Thank Romina S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
525Hotel, Gerente at Hotel Impala, responded to this reviewResponded 4 May 2015
Google Translation

Estimada Sra. Romina S

Nos alegra muchísimo saber que ha pasado una grata estadía en nuestro Hotel, muchas gracias por sus comentarios tan positivos. Esperamos que pronto pueda volver!!!

Saludos cordiales
La Gerencia

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Reviewed 7 April 2012

The hotel is in an excellent location near Recoleta. However, the rooms ar small for thre people, we hardly can move ind the room. The breakfast room at 11h (now) is dirty and dark. We have to wait a long time to have a clean table and the service is the breakfast rom is dark. There ar many good cafes around the hotel and it is much better off to have breakfast in one of them.

Date of stay: March 2012
Trip type: Travelled with family
1  Thank Acdallago
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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