I visited this hotel as a tour leader with 13 other guests, early February 2020. We were promised a 4 stars hotel but this hotel can be ranked as a 3 stars hotel to be completely renovated.
The hotel has major maintenance issues, a lot of AC's in the rooms were not working, the water of the bathroom is never very hot, pipes around the toilet were leaking...The furniture is old and dated. The rooms are very tired and need to be renovated.
We were surprised by the size of the bathroom seat: very very small as it was for kids.
The staff is very nice and helpful especially Martin but they should really reconsider having Daniel at the reception. Daniel was rude and not helpful at all with me and all my group.
Local bottled water could have been offered nicely to the guests in the rooms instead of charging them. It is not so costly for the hotel and guests really appreciate such gestures.
Breakfast is basic. We were shocked when requiring a boiled egg, we were charged...
What is really good about this hotel is it's location, very centrally located with a lot of restaurants and cafes around and a walking distance from different malls.More
- Free Wifi