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1 - 6 of 663 reviews
Reviewed 9 September 2018 via mobile

This hotel don’t deserve the 4 stars they show outside. The rooms are old and dirty, the bathroom had cracked sink, the tub was dirty and chipped. The heating is very noisy and not adjustable. Only the breakfast is acceptable. Hotel to avoid

Date of stay: September 2018
Trip type: Travelled on business
Thank mpesaro
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 July 2018

The staff was very accommodating. We loved the neighborhood. There was a very good steakhouse, cafe, bakery, laundress etc nearby. The location was convenient to sites and we felt quite safe, even in the evenings.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Carolyn A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 March 2018

I rated this hotel poor mostly because of staff comportment. From the very start they behaved haughtily and arrogantly. As we came to the hotel far too early for check in (around 10 am) we could only hope that there was a room ready. OK; there were no rooms but two receptionists could at least offer us to leave our baggage in the hotel while waiting for check in time. They didn't - we have to ask them to do it and they accepted it as if they were doing us a very special favor.
When we came back to hotel after 2 pm our baggage was still in foyer - nobody took it to our room. I visited more than 50 countries ... I really do not know how many hotels I've slept in ... but I've never seen such behavior in 4* hotel !
Room was far below 4*, to say nothing about cleanness ... breakfast was satisfactory (just that!) and location was pretty much OK.
I would never return to this hotel and I definitely do not recommend it!

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Nen608707
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 January 2018

The hotel was alright, really Well located with a alright breakfast. The rooms clean and of normal standard. Unfortunately we didn’t get that good impression of the hotel because of the very inflexible man in the reception.

Date of stay: January 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Tonkanizer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bisonte H, Gerente at Bisonte Palace, responded to this reviewResponded 18 January 2018
Google Translation

Estimada Sr. Tonkanizer,

Muchas gracias por habernos escrito y compartido su experiencia en Bisonte Palace Hotel.
Trabajamos a diario para que nuestros huéspedes gocen de una estadía placentera por lo que su comentario nos ayuda a mejorar.
Le informo que ya he relevado este tema al área involucrada y tomado acciones al respecto.
Desde ya lo esperamos nuevamente, y le Agradeceré me escriba para poder coordinar personalmente los detalles de tu estadía a bispal@fibertel.com.ar

Valeria Pasquinelli
Gerente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017

First of all, they overcharged me (185 USD per night, which is outrageous). Second, even without the overcharging, this is by no means a 4 star hotel. You can get a hostel for a much better price in Buenos Aires, and much better rooms. The rooms are old and dark. The cold water in the bathroom never worked, so basically we burned ourselves for 2 nights. Staff pretended to care but they didn't really care, we asked for repair 4 times and they never offered an alternative room. Finally, very noisy inside the hotel. My advice:STAY OUT OF THIS HOTEL.

Room tip: The hotel is very noisy inside.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Service
Thank Viajerocampeon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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