I stayed at this hotel for 3 separate bookings of 2 nights each, during February and March 2020, staying in different rooms each time.

I found the staff generally very helpful. The location is very good, being right on Plaza de Congreso. The breakfast is reasonable.

However the rooms are not up to usual Ibis standard and need renovating. One room I was given (13.12) was quite dirty - clumps of dust on the floor, the sink had hairs in it, the window frames were badly rusting and the taps worn. I was transferred to another room which was better, but there's an overall need for renovation.