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76
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2 - 7 of 2,777 reviews
Reviewed 3 January 2020

All the facilities of the hotel are very old and not well maintained. The bathroom of our room was horrible. I don't even want to sit on the toilet. Staff are not well-trained and not helpful at all. I don't feel being welcomed by the hotel.

Date of stay: December 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
2  Thank FredaT48
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
gmelgar86, Subgerente at Ibis Buenos Aires Congreso, responded to this reviewResponded 17 January 2020

Thank you for your comments, we are sorry that your stay was not satisfactory. We will review the details they tell us to improve

Thanks again

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2019

Ibis hotel at Congreso Buenos Aires is an excellent place to stay when visiting the city. Position is strategic, walking distance from all main important places. Service in hotel is excellent and price reasonable

Date of stay: December 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank odonecarlo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 October 2019

Breakfast was very good. Rooms so old aspect, conditioning air no working, WC needs maintenance. Althought we warned that there was a leak in the bathroom and that the air conditioner didn't work, nothing was done.

Date of stay: October 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank Dougpassoni
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GersonM596, Subgerente at Ibis Buenos Aires Congreso, responded to this reviewResponded 18 October 2019

Thanks Dougpassoni, for your comments and valuation, the hotel is being remodeled, the air is being changed in its entirety and we have 90% of the hotel with new air conditioners

We hope in your next visit you can see the changes that I commented

best regards

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Reviewed 12 September 2019

nice hotel at top location (close to congresso) and in front of a park, so best view (depends on your room). Generous room size with very comfortable firm king size bed. Wall is too thin. A couple of glasses will be very useful for drinking and brushing teeth.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank 423djt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GersonM596, Subgerente at Ibis Buenos Aires Congreso, responded to this reviewResponded 18 October 2019

Hello, Thank you for your positive comments about your stay, how nice to know about the comfort of our customers. The glasses can ask for what you need at reception, for an ecological issue we implement this form.

We await your return.

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Reviewed 15 August 2019

We recently stayed at this hotel, we got laundry done and when we asked for a price we were told it is all right just pay when you leave so we put a second lot of laundry in. When checking out we were shocked to find out it cost us 7000 pesos which is about 200 Australian dollars. What a disgrace.

Date of stay: August 2019
    • Value
    • Sleep Quality
    • Service
2  Thank Laura C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GersonM596, Deputy Manager at Ibis Buenos Aires Congreso, responded to this reviewResponded 9 September 2019

Thank you Laura C for the time spent sharing your comments. The prices are on the laundry list with which I deliver your clothes, We still understood your confusion and that's why we made the discount at checkout. Your comfort and tranquility is our priority

best regards

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