This was our second stay at this hotel in December 2021. The service from the concierges was again outstanding. Due to a late plane arrival, we missed an appointment for a mandatory test before flying back to Canada. Fortunately, the concierge at the Intercontinental arranged an appointment for us within the hotel on the morning of our departure and the test results came in a few hours later. Thanks to your help we were able to get home before Christmas.More
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A wonderful hotel with a friendly and helpful staff. The only issues encountered (occasional slow service) were symptom of the pandemic and staffing, not the desire of the staff to cater to every whim. I've been staying at this hotel every visit to BA for the past 4 years and they always do an excellent job. And if you are looking for recommendations: you can't beat the Empanada trio on the lunch menu or the Crusted Salmon on the dinner menu! Order them EVERY time!
Dear Guest,
Thank you very much for your review. It is a pleasure to know that you have enjoyed your stay as well as the service provided by our staff.
Looking foward to welcoming you back soon.
Regards,
Celina Vesprini
FO Manager
Staff was very friendly and accommodating, bartender was decent, and food was excellent. Location is pretty good, but could be better for tourists. Rooms were spacious and clean with all the amenities. Over-all a great hotel
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,
Celina Vesprini
Front Office Manager
We stayed for a week at the Intercontinental and the staff was phenomenal; always helpful, always friendly! The food was excellent and our room was spacious and clean.
Location was convenient, I walked everywhere from this hotel. If you go left (east) on Moreno street it will take you all the way to Puerto Madero. If you go right (west) it will to take you to the famous Avenida 9 de julio. I always took as minimal as possible in my walks just to be on the safe side. Do know that on the weekends many of the shops are closed so the walk is not as lively for the first couple of blocks.
The hotel also stored our bags for several days while we went to Iguazu and came back. Great people, great hotel!
Dear Diego,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,
Celina Vesprini
Front Office Manager
Excelent activity with family, we really enjoyed the tents, decorating cookies, painting the map together. We had an incredible view of BA. The swimming pool was beautiful. Very clean. The restaurant a bit slow but room service with gluten frre options was delicious.
Dear Geraldina,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,
Celina Vesprini
Front Office Manager
We went for a holiday weekend and the experience was magnificent as always. The calm, the great service and the cleanliness was excellent.
Just one thing to improve, they never filled our frigobar, just two water bottles the first day and that was all.
Dear Claudio,
Thank you for taking the time to tell us about your experience at InterContinental BUENOS AIRES.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing InterContinental.
Sincerely,
Celina Vesprini
Front Office Manager
