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All reviews busy city small hotel walking distance fresh fruit location is great palermo argentina neighborhood ba martin boutique district
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1 - 6 of 1,044 reviews
Reviewed 28 March 2022 via mobile

Thank you very much for the great service provided! This beautiful hotel is in the heart of Palermo Soho, nice rooms, full breakfast but the best is about the professionalism and warmness of everybody working there. The BEST!!

Date of stay: March 2022
Trip type: Travelled solo
Thank johnbreeta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Martin Merino, Director General at BENS L'Hotel Palermo, responded to this reviewResponded 16 May 2022

Dear John,
Thank you very much for this amazing review!
We look forward to receive you again in the near future.
Kind regards,
Martin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2022

Hotel is located in one of the nicest neighborhoods and shopping/eating areas. Hotel staff is very professional and are attentive to guest requests. Their recommendations were well received and all the places that we visited were memorable in a good way! Rooms are in need of a fresh coat of paint and improved closet arrangement and shelving. Old storage cabinet was difficult to open and close so we placed our things on outside top surface. The pool is small and didn't appear well maintained. The area is long overdue for a refreshed landscape. More table and chairs would allow more people to sit out and enjoy nature..Breakfast area was maintained better. For breakfast, there was a selection of cold cut meats, pastries, fruit, tea, coffee and juice. It was a nice treat to get one started for the day!

Date of stay: January 2022
    • Sleep Quality
    • Rooms
    • Service
Thank MayGoEZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Martin Merino, Director General at BENS L'Hotel Palermo, responded to this reviewResponded 16 May 2022

Dear Maygoez,
Thank you very much for this amazing review!
We look forward to receive you again in the near future.
Kind regards,
Martin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2022

I’ve been lucky enough to travel the world and sometimes fortunate enough to stay at the finest hotels a city could offer, but no hotel compares to L’ Hotel Palermo.

The staff, warm and always professional, went to great lengths insuring my stay was a first-rate experience and beyond. I was given a much needed electrical adaptor, a replacement Covid mask, a better reading lamp for my failing eyes, directions around town where the best pottery store could be found and the best bakery, the closest Covid testing center, and when I requested a pencil, Martin ordered one on Amazon. How about that?

Now for the hotel itself…

The swimming pool area is heavenly! One could bask in the sun, surrounded by the smell of grass with butterflies gliding above by the walls of ivy. Comfy chairs, stacks of towels, cool drinking water is available and the pool, though not Olympic size was perfect for my needs.

Now for the complimentary breakfast …

The usual complimentary breakfast is mediocre at best, so had no expectations what-so-ever- but the variety and quality of the L’ Hotel Palermo breakfast is something special. I appreciated every morning and every bite. Delicious croissants, a variety of cereal, cheese, lunchmeat, fresh fruit, a choice of juices, coffee, tea and more, was readily available starting at 7am. A real treat.

The rooms were spotless, the bed was lush and comfortable and the powerful water pressure of the shower was a joy for this longtime New Yorker. If I sound like I’m gushing like the shower … I am, I loved L’ Hotel Palermo. In addition, the district of Palermo (shops and restaurants galore) along with the soulfulness of the people of Argentina had me yearning to stay, but all good things must come to an end. I wrote this review on my return flight home feeling satisfied with a heart filled with good memories.

Special thanks to all - Mariana, Lucas, Martin, Lucila, Raquel, Norma, Jose, Juan Pablo, Jean Paul, Marina, Matias, Monica, Soledad & Matias. Their combined professionalism and grace made this weary traveler feel rejuvenated.

One more thing - the hotel and swimming area are more stunning in person. The website photos, however good, don’t capture the magic and loveliness of L’ Hotel Palermo.

Highly recommended! (obviously).

Date of stay: March 2022
    • Value
    • Sleep Quality
    • Service
Thank Z5765BZjamesc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Martin Merino, Director General at BENS L'Hotel Palermo, responded to this reviewResponded 16 May 2022

Dear Jim,

Thank you very much for this outstanding review!

We very much enjoyed you being with us for 9 days! You are certainly amazing!

We look forward to receive you again in the near future.

Kind regards,
Martin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2022 via mobile

The place is a secluded oasis in the middle of a very buzzing neighbourhood. But the big difference is not the beautiful house, or the location. It is the team run by Martin, which made this day something of another world.

We will definitely be back again and again.

Date of stay: February 2022
Trip type: Travelled solo
1  Thank ontheroadmostdays
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Martin Merino, Director General at BENS L'Hotel Palermo, responded to this reviewResponded 16 May 2022

Dear Guest,
Thank you very much for this amazing review!
We look forward to receive you again in the near future.
Kind regards,
Martin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2022 via mobile

An true oasis in Palermo. I felt like “Emily in Paris”. I live in B.A. and needed a get away due to pandemic.

Absolutely loved the place!! Adorable people & service!!

They truly have the concept of elegance & less is more!! They keep it simple & warm together with a beautiful green environment!!

Thank you & I’ll definitely be back!!

See you soon.
Andy

Date of stay: February 2022
Trip type: Travelled solo
Thank C168NSandrear
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Martin Merino, General Manager at BENS L'Hotel Palermo, responded to this reviewResponded 3 March 2022
Google Translation

Estimado Andrea,
Muchas gracias por tomarse el tiempo de escribir esta reseña!
La misma nos ayuda siempre a seguir por este camino, donde la mejor experiencia para nuestros huéspedes es el principal objetivo que perseguimos.
Será un placer poder volver a recibirlos!
Saludos cordiales,
Martín

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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