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10 - 15 of 662 reviews
Reviewed 24 October 2018 via mobile

We booked through a booking site and were charged 50% more when we arrived (2 adults vs 1 adult and 3 small children). BUT the room had one huge bed and a full. So I thought, ok not so bad for the money. It was clean and bright. Breakfast was extra as were tea bags in the room! They did let us check in early, so that was good. I just was really put off by the extra charge even though it was a bigger room. For the extra charge I could have stayed in a much nicer place.

Bottom line- clean, safe, friendly staff, NOT really Palermo, watch for extra charges; but wouldn’t recommend.

Date of stay: October 2018
Trip type: Travelled with family
Thank chisocbutterfly
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 October 2018 via mobile

I made a booking for this hotel because the description mentioned it offered parking.

When I arrived at the hotel the front desk told me I hadn’t booked parking (never had that option nor does the description inform that it is required) and he would need to check if I could park.

After waiting for a few minutes he said I could park and told me the fee was 450 pesos. Today, I saw that directly in front of the hotel there is a parking garage that charges 280 pesos for parking. So it doesn’t make much sense to pay that much more. But do remember you must book parking if that is what you need!

I was awoken by hammering. When I complained to the front desk I was told “it is construction work going on around us”. How can construction work “around us” sound like hammering on I higher floor I don’t know but...”.

I complained about the outrageous prices for the bag of peanuts and chips in the room and was told: “this is a hotel in Buenos Aires, that just how things are”...

This hotel? Never again!

Date of stay: October 2018
Trip type: Travelled as a couple
2  Thank RichardL318
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 September 2018

Comfortable room in good , safe location . Swimming pool on roof was very welcome after a day's sightseeing. Breakfast fine and staff very helpful. Taxis plentiful right outside door and reception staff organised reliable taxis to airport .

Room tip: Being in a built up area surrounded by large buildings both times we stayed we had views of buildings .
Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank hylas_10
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 February 2018

The Bys Palermo is a great place to stay. There are plenty of good quality restaurants in the area which is a busy tourist attraction. The rooms are modern & clean; the staff are very helpful. Breakfast was delicious and we will stay there next time we visit Buenos Aires.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with statravel.com
1  Thank togozo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BysPalermo, Director de Relaciones con Clientes at Hotel Bys Palermo, responded to this reviewResponded 9 February 2018
Google Translation

Estimado

Muchas gracias por sus comentarios.

Cordialmente.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2018

The reception staff spoke excellent English and were helpful. The standard of the hotel and rooms was excellent. It was extremely clean and well maintained. The rooms had a mini bar with a selection of snacks and drinks. Water pressure and the bathroom was excellent with very nice quality towels. There was plenty of choice for breakfast and good quality. The beds very comfortable and rooms have AC. The pool area was very small and they charge an extra fee to use it which is not so great.

Date of stay: January 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Suffolkman73
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BysPalermo, Director de Relaciones con Clientes at Hotel Bys Palermo, responded to this reviewResponded 9 February 2018
Google Translation

Estimado

Muchas gracias por sus comentarios, lo apreciamos.

Cordialmente.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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