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cirtropical
Puerto Rico

Quiet in a very nice neighborhood

5.0 of 5 bubblesReviewed 19 Feb 2024via mobile
Location is excellent. The neighborhood is safe, not noisy. Close to many restaurants, drugstores and parks. The staff friendly and very educated. You can ask any questions and they will do whatever is possible to help you. I recommend this hotel.
Date of stay: February 2024
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian Bertolino, Director General at BENS - Recoleta Park, responded to this review
Responded 12 Mar 2024
First of all, thank you very much for choosing us and for your excellent rating. It is our pleasure to provide excellent service and ensure that our guests leave satisfied. You are more than welcome to visit us again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (221)
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Reviewed 17 February 2024

Very nice hotel in a great location. The staff was always kind and helpful, helping us with early check-in, taxi transfers, great restaurant recommendations, etc. We also enjoyed the breakfast. We were here before heading off on a cruise and it is conveniently only a 10-minute taxi ride to the port.

Date of stay: February 2024
Trip type: Travelled with friends
Thank Teresa V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BENS Recoleta Park, Otro at BENS - Recoleta Park, responded to this reviewResponded 29 February 2024

Dear Teresa,
Thank you very much for taking the time to write this review!
It always helps us to continue on this path, where the best experience for our guests is the main objective we pursue.
It will be a pleasure to receive you again!
Kind regards,

Danny

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2024 via mobile

We booked this hotel for our pre cruise stay for its location and reviews.
We arrived after a very long flight, which aggravated a medical condition my husband has.
Sarah immediately made arrangements to check into our room so he could rest.
She was professional and very kind.
Danny was on duty next and I was able to get directions from him on finding food close by for meals.
He also helped interpret various items I needed to purchase, writing them down .
We had a very challenging arrival but Sarah and Danny were so helpful. We certainly cannot say enough about the kindness and professionalism they showed us.
Our room was clean and well maintained.
The continental breakfast was excellent.
The original plan was to walk from the hotel to different locations in the city made it the perfect location.
We would book again!

Date of stay: January 2024
Trip type: Travelled as a couple
Thank SteveStolt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BENS Recoleta Park, Otro at BENS - Recoleta Park, responded to this reviewResponded 29 February 2024

Dear Stephen,
Thank you very much for taking the time to write this review!
It always helps us to continue on this path, where the best experience for our guests is the main objective we pursue.
It will be a pleasure to receive you again!
Kind regards,

Danny

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2024 via mobile

Sarah, Gabriel and Danny are awesome. We stayed here for two nights pre and one night post an Antartica cruise on Celebrity.

The location is fabulous - all within walking distance:

- farmacia & market 2 minutes -

15 minute walk to the Recoleta Cemetery.

A great restaurant > Santa Fe 1234 nearby - 5 minutes.

Wine shop - 5 minutes. Gourmet meat and cheese shop - 5 minutes.

Clean rooms awesome staff and a nice little continental breakfast

Gabriel set us up with Mission Tango for a show - they pick you up and drop you off from the hotel.

Water filler downstairs near the bathroom

I love this hotel and would not hesitate to visit a third time!

Date of stay: February 2024
Trip type: Travelled with family
Thank WanderlustDebra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BENS Recoleta Park, Otro at BENS - Recoleta Park, responded to this reviewResponded 8 February 2024

Dear Debra,
Thank you very much for taking the time to write this review!
It always helps us to continue on this path, where the best experience for our guests is the main objective we pursue.
It will be a pleasure to receive you again!
Kind regards,

Danny
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2024

A very nice boutique hotel in an excellent part of Buenos Aires. Staff was very accommodating, bilingual and friendly. Room was spacious, bed comfortable. Kitchenette was not equipped but utensils were available at the front desk, and there were many good and affordable dining options in the area.
Shower had plenty of water pressure but showerhead needs maintenance.

Room tip: Exchange money at the nearby Western Union for best rate. Try Bravo, the restaurant at the Circulo Italiano across the street.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank DayDiver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BENS Recoleta Park, Otro at BENS - Recoleta Park, responded to this reviewResponded 8 February 2024

Dear Deborah,
Thank you very much for taking the time to write this review!
It always helps us to continue on this path, where the best experience for our guests is the main objective we pursue.
It will be a pleasure to receive you again!
Kind regards,

Danny
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2024 via mobile

Great hotel for location in Recoleta with large room and nice breakfast. The staff was very friendly and helpful with answering any questions. We were able to get around by walking the area. We stayed for two days prior to cruise. They arrange airport pick up which was a nice service. Communication prior to stay was excepted as well.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank Nicole A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BENS Recoleta Park, Otro at BENS - Recoleta Park, responded to this reviewResponded 8 February 2024

Dear Nicole,
Thank you very much for taking the time to write this review!
It always helps us to continue on this path, where the best experience for our guests is the main objective we pursue.
It will be a pleasure to receive you again!
Kind regards,

Danny
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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