The hotel is well located, the facilities are very good and clean but the breakfast service leaves much to be desired. One person serves the buffet for all hotel passengers. You have to wait standing for tables to be cleaned and breakfast to cool down. The employees are very friendly but they run around without knowing their function. The coffee is served cold and is of poor quality. If you are not going for work and you can wait 10 to 15 minutes to be served there is not a issue.. I left a complaint in November about the breakfast system that they never heard about and it's worse. The manager with a glass of coffee without helping the staff who broke dishes due to stress was another interesting detail.

I felt very safe in this really lovely hotel, nice room with large bed and nice bathroom. The hotel facilities were great. The spa and sauna area are very clean and luxurious on the top floor. The swimming pool on the roof top is a lovely place to relax. I loved the roof top bar overlooking a busy and lit up street below on a Friday night with a campari in hand. Great location only a few blocks from the Theatre Colon and City walking tour start. Shopping is across the very wide main road but an easy walk to everywhere and taxis are so cheap in Buenos Aires. Highly recommend this hotel for value and atmosphere.

Nice hotel at convenient location. The pool is small at the top of the building. Jacuzzi is small for 4 people only. I only have one thing to complain that the service was terrible. I asked the staff to help me with kettle and I had to call 3 times before they came. At one time I went to the front desk to ask for the sewing kit, they told me that they will bring it to my room but they never came. What a lousy service.