Staff have no idea of what they are doing. Management, reception and chef have all agreed there are problems and blame the young inexperienced staff. Why are they not guiding and training them, because they are too lazy too.
Chef has atleast 2 days off a week with no one to cover him. manager is clueless and only gets busy when the owner is on the way.
The hotel is dirty and the pool is getting dirtier everyday.
If you have stayed here before like we had, book somewhere else, the list of things I could tell you is endless and I am not writing it all again, I did that this morning in a formal complaint to travel republic!
If you are thinking about booking for the first time, think long and hard as turkey is struggling for tourists as it is, and once you've been you usually return, but if this is your first experience, it is likely to put you off!
Staff do know how to sit around chatting and laughing when guests are eating or waiting for transfers to excursions however. See photos.
The drink was meant to be apple juice! Thick glumpy mess.
The staff running around and setting a table was when the owner and his family were there, we couldn't even get a menu for half board, so cancel after 6 days of trying.
Be aware they also store eggs out of the fridge and think it's safe to serve them up to a month after they were laid... Umm not refrigerated in Turkeys climate, yes we experienced boiled eggs that were off at breakfast, and yes after being told continued to serve them!
Still so much more I could say. So so bad. Please anyone who has stayed recently, upload a review to give the true reflection of the hotel this year, not the long years of hard work put in by the previous manager.
- Official Description (provided by the hotel):
- Nicholas Grove is a small and friendly hotel set in landscaped gardens, tucked away in a quiet location yet conveniently close to Hisaronu village centre. Facilities include: swimming pool, children's splash pool, pool bar, free pool table, restaurant, 24 hour reception and free bus to Nicholas Gen beach at Ãledeniz. All rooms and apartments have private balcony, air-conditioning and telephone. One bedroom apartments include kitchenette with refrigerator, kettle, electric hob and cooking utensils. ... more less
- Reservation Options:
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- Also Known As:
- St Nicholas Grove Hisaronu
- Hotel St Nicholas Grove