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Reviewed 20 June 2018 via mobile

Clean and feel safe.

Checked in yesterday, experiencing the NOT so Hyatt,

1. Aircon faulty - informed and will monitor
2. Internet not stable - informed
3. Unreadable remote control!
4. Need more than one bath mat in such bathroom layout - my daughter fell due water drops on floor
5. Incorrect information on TV - room service serving hours - informed and told to ignore
6. Old bed that sink, bad body ache after the night - informed and told will arrange for a firmer bed

At The Cafe - comprehensive food, nice ambience and staff need to be more attentive.

Hope the remaining days gets better.

Hyatt corporate team: do evaluate the video - World of Hyatt showing in room.

Stayed: June 2018, travelled with family
1  Thank GSWTay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018

Stayed only for two days had an excellent time, very good room nice bed and TV options. About the restaurant everything rocks, the buffet at lunch and breakfast is amazing, Hyatt buffet is the one of the best that I had in Manila, the a la Carte Menu is also quite nice. At night the buffet includes a beer open bar. If you are not a smoker avoid the area of the Casino and ask to be placed in the non-smoking floors.

Stayed: April 2018
Thank ChrisRs11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018

Beautiful Las Vegas Like Hotel (Casinos and Shopping) There is DreamWorks facility for kids to, only drawback is no kids club, this would be a great additional amenity. Shopping stores are a bit more pricey compared here in the US.

Stayed: October 2017
Thank christianlC638CG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018

This was about my 10th time to stay at the Hyatt COD. I am a Globalist level with Hyatt and was given a nice room upgrade and club lounge access with breakfast. The Club Lounge has a chef on duty each morning and evening who prepares a daily special hot dish during evening happy hour. Every dish which I have sampled has been very tasty. I had the option to eat breakfast either in the Club Lounge or main restaurant on the ground floor. The main Restaurant is huge and has a great variety of Asian and western items on the buffet.
The hotel is about 3 km from Terminal 1 at the airport and very convenient using Grab car or a metered taxi. Also the hotel has a free shuttle to the Mall of Asia.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank hs0zdg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

One of the reasons why i keep coming back in this hotel is the personalized service and warmth of the staff. Shoutout to Ivy and all the wonderful ladies at the Club Lounge. They are very friendly, warm and very courteous. Been going back and forth for possibly 4 years now and they still remember my name.. Also Justine (who helped my with my bag), though just an intern but very nice and respectful.

Stunning view of the poolside area, comfortable bed, nice room. Gym facility is also good. Breakfast buffet was ok as well.

Stayed: June 2018, travelled solo
1  Thank Jigger-Fred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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