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Reviewed 23 October 2018

This hotel is small and very friendly. The staff look after you really well and cannot do enough for you.If there is anything you need,just ask and they will do their best to get it for you.I would recommend John Anchari, the inhouse jeweller for beautiful jewellryat reasonable prices.Also if you require new glasses, I would recommend GKB OPTOLABPVT.LTD S-50/51SOUZA ENCLAVE NR.KTC BUS STAND, MARGAO

Room tip: All rooms are good,but the garden rooms are away from the pool.
Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Elizabeth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guitry_Velho, Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 29 October 2018

Dear guest,

Warm greetings from all of us in Goa!

Thank you for your feedback on Trip Advisor.

My team and I are delighted to know that you had an enjoyable vacation with us and found our,
services and facilities to your satisfaction.

We are delighted to know that you were happy with the services of the jeweller and have recommended him to other guests in your lovely feedback..

We thank you for your compliments and your appreciation of our team members.

We also thank you for your recommendation and we look forward to your return to have another opportunity to serve you.

With Warm Regards,


Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018

Good rooms & tasty food ( lunch and dinner) - The Snacks / Breakfast was not upto mark.They have activities for Kids which is very good oneBeach is 500mts from this property Breakfast will need significant improvement , we spoke to Chef Gajanand and have shared this feed back

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank bsashwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guitry_Velho, Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 23 October 2018

Dear Guest,

Warm greetings from all of us in Goa!

We thank you for choosing to stay with us at the Heritage Village Resort & Spa during your recent holiday to Goa.

My team and I are delighted to know that you had an enjoyable vacation with us and found our,
services and facilities to your satisfaction.

We have noted your feedback on our buffet breakfast and we will certainly be happy to take it up with the chef for improvement.

We look forward to your return and hope to be your preferred resort whenever you travel to Goa again.

With Warm Regards,


Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018

Hotel is just about 500 meters from the clean and serene arrossim beach. For those wanting to spend some quality time relaxing, it is an ideal place. The hotel has its own set of activities lined up every day to keep the visitors entertained...overall, a good stay!

Room tip: The ventilation in toilets needs to be repaired. Otherwise, very comfortable rooms.
Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Fearless680545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guitry_Velho, Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 23 October 2018

Dear guest,

Warm greetings from all of us at the Heritage Village Resort & Spa Goa!

Thank you for sharing your feedback and we are happy to know that you enjoyed the services and facilities at the hotel.

We thank you for your recommendation and we look forward to your return to have another opportunity to serve you.

With Warm Regards,


Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa, Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2018

Second time at this hotel and again it was excellent. Staff cannot do enough for you. Hotel is small but very well laid out. Rooms are lovely and the food is excellent with good entertainment. Visited John the resident Jeweller who again came up trumps with two diamond rings which way exceeded my expectations. No way would I ever get my jewellery from anybody else. Service is second to none and nothing is too much trouble. The bonus being that when valued in the UK the price is almost double what you paid at the hotel.

Date of stay: November 2017
Trip type: Travelled with friends
1  Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guitry_Velho, Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 22 October 2018

Dear guest,

Warm greetings from the Heritage Village Resort & Spa Goa!

Thank you for your stay with us. We appreciate you sparing time and sharing your experience on Trip Advisor.

My team and I are delighted to know that you had an enjoyable vacation with us and found our services and facilities to your satisfaction.

We are privileged to have you return to us to the hotel for the past 2 years.

We are delighted to know that you were happy with the services of the jeweller “John Anchari” and have recommended him to other guests in your lovely feedback.

Your wonderful compliments will go a long way in motivating all of us at the resort to continue in our endeavour to create memorable holiday experiences for all our guests.

We thank you for your recommendation and we all look forward to welcoming you back in March 2019.

With Warm Regards,

Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2018 via mobile

Went back to the Heritage in 2018 after a great holiday in 2017 and going back again in 2019. What makes this hotel special?

Love the group “Oasis” such talented musicians and we love dancing to this wonderful group , the other entertainers are great too. Great compère in Elias and gala nights are very, very special, amazing staff, food and service.

John the jeweller . Wanted an amazing piece of jewellery for my wife for our 40th anniversary. John knew exactly what was in my mind: my love of music and my wife’s love of diamonds! His finished product was beautiful . He even melted down my wedding ring and put four diamonds ( one for each decade) into a new wedding ring. It sits proudly on my third finger left hand .
Quality at a fraction of uk prices.

Ayurvedic Massage - just amazing - all staff are so knowledgeable and we both believe that these massages are excellent and incredibly therapeutic. Fabulous value too !
Guitry the manager and his staff are incredible. Nothing is too much trouble. The guests are their priority and that is why we are going back for a third year and we can’t wait for March . If I knew everyone’s name they would all be listed now so all the staff be assured we know who you are and we can’t wait to see you again
Love
Neil and Lorraine

Date of stay: March 2018
Trip type: Travelled as a couple
Thank NJoUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guitry_Velho, Manager at Heritage Village Resort & Spa Goa, responded to this reviewResponded 22 October 2018

Dear Neil and Lorraine,

Warm greetings from all of us in Goa!

It was a pleasure to have you stay with us at The Heritage Village Resort & Spa during your vacation to Goa and we thank you for sharing your experience on Trip Advisor.

My team and I are happy to know that you had a good holiday and found our accommodation, services, cuisine, entertainment and facilities to your satisfaction.

Your positive observation on our services and facilities is very inspirational to all of us.

We are privileged to have you return to us to the hotel for the past 2 years.

We are delighted to know that you were happy with the services of the jeweller “John Anchari” and have recommended him to other guests in your lovely feedback.

Your wonderful compliments will go a long way in motivating all of us at the resort to continue in our endeavour to create memorable holiday experiences for all our guests.

We thank you for your recommendation and we all look forward to welcoming you back in 2019.

With Warm Regards,

Guitry Velho
Assistant Vice President & General Manager
Heritage Village Resort & Spa Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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