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“Excellent all inclusive hotel in Goa”

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Heritage Village Club Goa
Ranked #1 of 3 Hotels in Cansaulim
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent all inclusive hotel in Goa”
Reviewed 14 July 2012

My family (2 +2 kids) spend 4 days at this club resort . Must say it is lovely place to stay. Staff was so caring, helpful and concern( as my family were not keeping well during our stay ). The reception staff, restaurant and pub staff provided great service and food was really good. Defo will visit again.

  • Stayed July 2012
    • Value
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    • Service
Helpful?
1 Thank Dublin15ner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guitry_Velho, General Manager at Heritage Village Club Goa, responded to this review, 19 July 2012
Dear Guest,

Thank you very much for sparing time and writing a review on Tripadvisor about your recent holiday experience with us at The Heritage Village Club Goa.

We are truly delighted to know that you and your family had a very enjoyable stay with us and found our staff to be caring and helpful to all your requests. We are also very happy to note that you found our food to be of a very good quality.

We thank you for your appreciation and look forward to having the opportunity to serving you again soon.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa
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Jaipur , India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2012

I visited the Heritage Village Club Goa last week with my friends. We took an airfare package from Antilog Vacations.com strtng Delhi which gives good stay and sightseeing packages for all Goa Hotels at good prices

The hotel instantly made us feel at home. We arrived earlier than scheduled and consequently our room was not ready. However the hotel authorities welcomed us with a welcome juice and a chilled face wipe. After we finished our refreshments, we were immediately directed to our rooms.

We got the room numbered 311. We liked the room straight away as it was a pool facing room and we had a nice view to ourselves. It was also located in a secluded place and was good for spending some private time. The room was large, quite spacious, over 50 square meters and was nicely decorated.

The thing which I personally did not like too much was that the geyser operated very slowly and we had to switch it on around half an hour before we wanted to use it. The other rooms were garden facing and also had a good view. It is finally your call, whether you want a garden facing or a pool facing room and one thing we saw was that whichever one you might like the hotel authorities will leave no stones unturned to make sure that you get it. Their service and hospitality was impeccable and their energy was highly infectious.

The beach is around 500 meters from the hotel and is a mixture of sand and pebbles. We had beer and snacks in a nearby shack – the Starfish and found it to be quite cheap but of high quality. Something you should check out. The Mango restaurant at the hotel premises also serves a wide array of dishes and I particularly liked the Goan dinner buffet as the local food was quite tasty and ethnic. If you are looking to spend some quality peaceful time, this is the place to be and you will enjoy your stay here.

  • Stayed July 2012, travelled as a couple
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Helpful?
4 Thank Nikki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guitry_Velho, General Manager at Heritage Village Club Goa, responded to this review, 19 July 2012
Dear Nikki,

Warm Greetings from all us in Goa!!

Thank you very much for choosing to stay with us at The Heritage Village Club on your recent vacation to Goa.

It was an absolute delight to have you with us.

We also deeply appreciate your gesture in taking time out and sharing a lovely detailed review on Tripadvisor.

We are truly delighted to read your comments and know that you have enjoyed your vacation with us to the hilt.

We are also very happy to note that you found our check in services very efficient and our accommodation , contemporary and spacious. We are glad to have positive feedback from you for our services at the Mango Terrace restuarant. your concerns have also been noted and assure you of their prompt rectification.

My team and I look forward of having the opportunity to serve you again.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa
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Calangute, India
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 July 2012

we had booked 03 rooms for the weekend , the rooms were nice and spacious , the only issue is the bathrooms are a bit small and give a slightly dingy appearance. i must commend the staff of this Resort, who were very polite and friendly from day one.As it was an all inclusive package, meals served were also nice, just one suggestion, please include mineral water in the beverage list , also the choice of Alcoholic beverages provided could have been better.
In all though, a nice place to stay with good value for money.

  • Stayed June 2012, travelled with family
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Helpful?
Thank onasis76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Heritage Village Club Goa, responded to this review, 14 July 2012
Dear Guest,

Thank you for choosing to stay with us over the weekend recently.

It was an absolute delight to have you with us.

We also appreciate your gesture of sharing your experience with other travellers on Tripadvisor. We are truly delighted that you and your family enjoyed the weekend stay with us at the Heritage Village.

We also thank you for mentioning our team for their efforts in making your stay pleasant and for the good comments on our food and other services.

We have taken note of your feedback and we will be happy to implement your ideas. As regards with Minreal water, We do have mineral water for guests included in the all inclusive pacakge by way of 20 litre water dispensers placed convienently all over the resort.

Thank you once again and look forward to serving you again.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 June 2012

My partner and I would like to say a great big thank you to all the fantastic staff that made our holiday memorable. From a lovely guy who collected us from the airport, front of house staff, including Nancy and Sophia who were always there to answer any questions, bar staff - I'd like to nominate Socrudes Morais as your employee of the month, he was a star!!!

The food was incredible. Even though we went on our holiday out of season the staff made us some wonderful English food in exception to the Indian delights on offer. I think I tried everything on the buffet - incredible!!

The room was spacious, light and well airconditioned, a flat screen tv, ample storage space with a small balcony facing the lush gardens at the rear... a lovely quiet area. Clean linen and towels were changed almost everyday even if we didnt want them...

We had a wander down the lane to the beach, this was the only downside because of the rains, it spoilt the area a little......in season this would be gorgeous....we hadn't gone for a beach holiday so this was not a problem.

The pool was warm, clean and a welcoming, a drink at the pool bar was aways welcome from Socrudes. this was open from 11.00 to 19.00 although I saw swimmers in much later...The pool side beds were available at anytime...no beach towels on at ridiculous hour of the day. Must remember we wont need any towels packing next time as they were provided at the poolside.

Places we visited by a lovely taxi man (who worked just outside the front entrance) made our trip....a wonderful visit to a spice plantation, walked and showered with an elephant, visted the Mangesshi Temple Panji, Old Goa, and many other places to experience....An all day visit cost us around £40.00 for both of us.

A great big thank you to the team at this resort for making our stay so memorable. We will be back!!! William & Pam

  • Stayed June 2012, travelled as a couple
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Helpful?
6 Thank PAMMYAMMY123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Heritage Village Club Goa, responded to this review, 26 June 2012
Dear Pam and William,

Thank you so very much for choosing to stay with us on your recent holiday to Goa.

It was an absolute delight to have you with us.

We also deeply appreciate your gesture of sharing your wonderful experience with a detailed review on Tripadvisor .

We are truly delighted to read your comments and know that you had an enjoyable vacation with us at The Heritage Village.

We also would like to thank you for mentioning our team members for their efforts in enhancing your holiday experience.

We are particularly pleased to know that you enjoyed the services, cuisine and facilities at the resort and also Goa through your various trips to North and South Goa.

My team and I look forward to having the opportunity to serve you both again.

Wishing you a great year ahead.

With Fond Regards

Guitry Velho
General Manager
The Heritage Village Club .
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Kolhapur, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2012

Just thought I would share what a wonderful stay my family and myself had at The Heritage Village Club, South Goa. We are in fact still in the holiday hangover zone. Each one of us had a great time and loved the resort, enjoyed the excellent service, food and the great pool, not to forget the evening entertainment.

It was a great time for our family since we were having an outing together after many years. Added to this was the fact that my maternal uncle Mr. Gokul Prabhu also celebrated his 60th birthday during our stay in Goa. The memories of this trip, the visit to our family diety, Mahalasa Devi Temple, and our fantastic stay at your resort will remain with us for forever.

This trip brought us all closer together as a family and we all thank The team at the Resort making our stay so memorable.

  • Stayed June 2012, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank supriyakale143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Heritage Village Club Goa, responded to this review, 25 June 2012
Dear Guest,

It was truly a pleasure to have you and your entire family stay with us at The Heritage Village on your recent vacation to Goa.

Also take this opportunity to thank you for posting such a lovely review on Tripadvisor recomending the hotel to all other travellers to Goa.

Your words of appreciation will go a long way to motivate the entire team at the resort to continue to render lovely, warm holiday esperiences to all our valued guests.

We hope to have you and your family back with us soon for another wonderful reunion.

With Warm Regards

Guitry Velho
General Manager
The Heritage Village Club - Goa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heritage Village Club Goa

Property: Heritage Village Club Goa
Address: Arossim Beach, Cansaulim 403712, India
Region: India > Goa > South Goa District > Cansaulim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Cansaulim
Price range (per night): ₹ 5,120 - ₹ 11,665
Hotel Class:4 star — Heritage Village Club Goa 4*
Number of rooms: 97
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Also Known As:
Heritage Village Club Goa Hotel Cansaulim
Heritage Village Goa
Heritage Village Cansaulim
Heritage Village Hotel Goa
Heritage Village Club Goa Cansaulim

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