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“Serene Experience...” 5 of 5 bubbles
Review of Park Hyatt Goa Resort and Spa

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Park Hyatt Goa Resort and Spa
Ranked #2 of 3 Hotels in Cansaulim
Certificate of Excellence
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Serene Experience...”
5 of 5 bubbles Reviewed 4 September 2012

This property is just amazing if you like private beaches and quiet surroundings. The property is very well maintained and successfully catches the raw essence of goan culture. The employees are friendly and polite and yet not imposing or intruding.

Casa Sarita restaurant is simply awesome.

However the property is not very well connected with the public conveyance. One does have airport shuttles though. Not much places to see at walk outside the property.

The rooms are very well maintained and I had one of by best and most comfortable sleeps here.

PS: The bathrooms don't have lockable doors.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank abhishekdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,981 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (649)
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English first
Mumbai, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 4 September 2012

Super awesome luxury hotel. The rooms are very spacious and very luxurious. They have paid attention to small minor things too. The rain shower was really awesome. The place is spread across quite nicely hence you can enjoy good privacy.

The bar at the pool is really good. You can enjoy a happy hours if you visit before 7 if I am not mistaken.

The beach is really a private beach, no nuisance of any kind, good white sand very clean.

I will surely make this a permanent place for all my visits to Goa :-)

Room Tip: Opt for a lagoon facing room if you like the noise of water. The rain shower is also quite exotic.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bagpacker01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panjim, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 September 2012

This hotel is very big and the rooms are super luxury. The staff is very kind and attentive and they treat you very well. For the breakfast buffet you have such a huge choice of food. The swimming pool is also very big and they have a slide in which you come sliding down in the water.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Yashpkamat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
Level Contributor
168 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
3 of 5 bubbles Reviewed 31 August 2012

Park Hyatt is always a bitter sweet experience... Property location is good, beach is second only to Leela and Taj Exotoca, property is getting the much needed upgradation...

The food here is always a delight... The pastry department is excellent and surely in best of Indian league for this category. Under Pastry Chef Yogesh, they have mastered their breads and pastries. Breakfast, lunch and dinner have good choices, pool side menu is also nice. A bit pricey by any standards. (in last visit, young cocoons was INR 250, did not see them this time.).

The challenge is staff most of the time comes out as new, inexperienced and almost untrained and put on the job as decoration. For example, many staff will be staring into pool non-stop. There is no manager, who is actively directing he pool area, which used to be advertised as largest in Asia. For such big area, I saw Omly three lifeguards manning the whole area. The big jacuzzi area is always almost unclean, again completely unmanned, bear bottles lying near by...

However the people skills of the service and mannerism shows lack of good training that you see in other top 3 or for that reason top 5 Goan resorts. While we were at Leela and Exotica, we noticed all the staff could converse in proper in Hindi or English, the staff here many times is not at all comfortable. The restaurant staff is of course exception. Even at breakfast, it is a chaos... Some are asking you to tell them what you want from live counters, while others are telling where to pick up. While I appreciate it is not easy to manage 50-60 people simultaneously, having consistent service mode creates a relax mode for morning breakfast.. The person who checked us in, was talking to us like she was remembering from the memory. Questions asked by my wife or kids, went completely unanswered. We even mentioned that we have been here for few times, but she went on explaining details excruciatingly. Such lack of maturity in staff is evident while you are arranging the travel or just trying to get back a call from duty manager.

Resorts are service industry and without good people, it is just a good property and food. It seems like without a mature management and trained staff, this place is slipping out of top 5
Goan resorts.... That is such a waste!

Room Tip: Pool rooms or suite are the best....!
See more room tips
  • Stayed August 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Bhramanti-Pune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 29 August 2012 via mobile

We only stayed for 2 nights at this hotel but I wish we could have stayed longer! From arriving to a lovely coconut juice served in the shell to swimming in the various pools the whole experience was great.

Lovely staff and beautiful rooms in a great setting. Had a great meal in the Italian restaurant too. Not much around the hotel but a perfect place to relax and enjoy the lovely Goan hospitality

Stayed November 2011, travelled as a couple
Helpful?
Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Goa Resort and Spa

Property: Park Hyatt Goa Resort and Spa
Address: Arossim Beach | South Goa, Cansaulim 403712, India
Phone Number:
Region: India > Goa > Cansaulim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Cansaulim
Price range (per night): ₹ 11,584 - ₹ 46,990
Hotel Class:5 star — Park Hyatt Goa Resort and Spa 5*
Number of rooms: 250
Official Description (provided by the hotel):
Park Hyatt Goa Resort and Spa is an award-winning hotel nestled along the pristine Arossim Beach and 15 minutes from Dabolim Airport. Set within 45 acres of landscaped gardens with glimmering waterways and lagoons, the resort combines elegance with distinctive regional character, perfectly reflecting the vivacious heritage of Goa. With its dramatic architecture, Park Hyatt Goa Resort and Spa was conceptualised as a charming Indo-Portuguese village housing 250 Pousada-style guestrooms and suites, each offering a surreal spa-inspired bathing experience. Park Hyatt Goa Resort and Spa showcases a selection of exquisite restaurants and superlative culinary experiences, including a signature fine-dining Goan restaurant, Casa Sarita, the award-winning Sereno Spa, one of the largest swimming pools in India, picturesque function spaces and a Camp Hyatt for younger guests. Park Hyatt Goa Resort and Spa creates the romance and aura of a luxury boutique hotel while having the amenities and vibrant attractions of a resort. True to the Park Hyatt brand, the resort epitomises understated luxury and gracious service in an intimate sanctuary, offering guests an experience that is distinctively inspiring.Recent accolades include: 2016 World Luxury Spa Awards - Best Destination Spa (#1), asiaSpa India Awards 2015 - Cashew Ritual - Most Luxurious Spa Treatment (#1), Conde Nast Traveller India Readers' Travel Awards 2015 - Favourite Destination Spa (Runner-up), Conde Nast Traveller India Readers' Travel Awards 2015 - Favourite Indian Leisure Hotel (Runner-up), asiaSpa India Awards 2014 - Most Luxurious Spa (Resort), Conde Nast Traveller India Readers' Travel Awards 2014- Favourite Leisure Hotel in India (#1), Conde Nast Traveller India Readers' Travel Awards 2013 - Favourite Destination Spa (#1, 2012 Favourite Leisure Hotel in India (#1) - Conde Nast Traveller India Readers' Travel Awards 2012 Favourite Destination Spa (#2) - Conde Nast Traveller India Readers' Travel Awards 2012 Asia's Leading Resort (#1) - World Travel Awards 2011 Best Resort Spa (#1) - asiaSpa India Awards ... more   less 
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Also Known As:
Park Hyatt Goa Hotel Cansaulim
Hyatt Cansaulim
Cansaulim Hyatt
Park Hyatt Goa Resort And Spa Cansaulim

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