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12 - 17 of 141 reviews
Reviewed 13 February 2017 via mobile

One of the worst resort we have visited till date. No Maintainace, no room service, frogs in bathroom, AC not working, unhygienic floors, dummy TV (1980 model). Only good thing about this is pool which was well maintained. These ppl never accept cards, they charge extra 2%for it. Want only cash to accumulate the black money. No proper receipt/bills given. Please opt out from this dirty dungen. This is the bill they give (pic attached). There is no mention of TIN number /Vat number

Stayed: February 2017, travelled with family
6  Thank Chetan-Varna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2017

We just came from our Goa trip today morning. Before going there, i just read some negative reviews about this resort but that was after we booked our package and we felt we were going to repent on our decision but after visiting this place i can say it was a good time and at least we are really happy with our stay that we had. The service is overall good and the view is really awesome. Although there were some trivial things that people living there were complaining (otherwise i wud have given 5 stars), but I dont think it is worth to mention here as overall it is a good resort with a good bar and really awesome pool area.

  • Stayed: February 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank AnoopK533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philip349, Owner at Resort Mellorosa, responded to this reviewResponded 7 April 2017

Thank you
Please share your experience with your freinds

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2017

Not well maintained horrible place. The place is pathetic for the money you pay. Don't get fooled by the swimming pool and the pics which are totally fake on the websites. Not worth for money to stay in this hotel. Hope they dont know whats the meaning of 3 star.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank prathapkv11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philip349, Owner at Resort Mellorosa, responded to this reviewResponded 7 April 2017

We are sorry
We hope you complained when there.
Management has been upgraded since.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2017

Positive:
Swimming pool
Few courteous staff
Rain forest look
Karaoke

Negatives:
Rooms are large but not kept well
Only one bottle of water during the stay
One needs to call reception if you want to have the room cleaned else no cleaning done
Breakfast is not worth
For extra bed there is no cot provided, only a bed and 2 bed sheet

  • Stayed: January 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank FollowingTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017

The place is pathetic for the money you pay. Don't get fooled by the swimming pool and the pics which are totally fake on the websites. We stayed for 4 days 3 nights as we didn't had an option on the long weekend and last min booking.
They are seriously under staffed. You have to stand in a queue for breakfast which isn't great either, only good part is the washroom is clean but you will find the odd spider or lizard in the room. On second day there was no hot water and the bathroom tap was not working properly. The worst part was the door of my apartment was faulty and even without the keys you could enter the room. I decided not to say anything and kept all my valuables in friends apartment as i knew they wont be taking any action.My room was not cleaned for 4 days and if you insist then only they will clean it. Finally coming to the parking. There is no such place called parking as we have to park the car in common area where other resident living around also park there car and there is no security. One resident who was totally drunk threaten my friend with a piece of brick and he almost threw the brick on the car window, luckily he didn't threw the brick. This could have been a serious problem.Please book another hotel or wait till you get a good deal but dont fall for this place.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank sandeepghosh18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philip349, Owner at Resort Mellorosa, responded to this reviewResponded 7 April 2017

Thank you for your review. We will improve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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