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“Service great, food a little disappointing ”

Stellenbosch Kitchen
Ranked #5 of 317 Restaurants in Stellenbosch
Certificate of Excellence
Price range: ₹828 - ₹1,380
Description: Our dishes are inspired by classics from around the globe. We source most of our produce from within a 50 km radius of the beautiful town of Stellenbosch and work closely with our local suppliers to find the best local, and freshest seasonal produce. We have taken classical dishes, researched their origin and how they were prepared and adapted them to our own style.
Restaurant details
Description: Our dishes are inspired by classics from around the globe. We source most of our produce from within a 50 km radius of the beautiful town of Stellenbosch and work closely with our local suppliers to find the best local, and freshest seasonal produce. We have taken classical dishes, researched their origin and how they were prepared and adapted them to our own style.
Reviewed 14 April 2018 via mobile

Celebrating a birthday with 8 was the occasion - being Stellenbosch residents we eat out in Stellenbosch often - this was our first to Stellenbosch Kitchen.
A real mixed bag of comments and responses - everyone agreed that the service and friendliness was exceptional, comparable with any top restaurant.
Food quality, taste and presentation fluctuated - some exceptional, some not so great. The mains including steak, rack of lamb, lamb shank and some starters ceasar salad, calamari, tempura prawns were all exceptional.
Some dishes however just did not step up to our expectations- mushroom risotto and vegetarian brinjal burger were not great - risotto was a little sloppy and the brinjal burger was not well cooked plus was cooked in a deep fry batter - pity as it really looked great.
The wine list is great - plentiful for all palates.
The ambiance, decor and environment is good.
Prices range on the high side - ‘fine dining’ restaurant level.
We will be back to give it another try.

Date of visit: April 2018
1  Thank mikeatitisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing_and, General Manager at Stellenbosch Kitchen, responded to this reviewResponded 16 April 2018

Dear mikeatitisa,

Thank you for your review.

As we pride ourselves on delivering a high standard of food, I was disappointed to learn that your experience at Stellenbosch Kitchen failed to meet your expectations.

Could you perhaps provide me with additional information such as the date of your visit to Stellenbosch Kitchen? May I furthermore contact you directly?

I look forward to your response, sincerely

Emelize Du Preez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (1,845)
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728 - 732 of 1,845 reviews

Reviewed 13 April 2018

Lots of good restaurant choices in Stellenbosch, and we're glad we found this one! The Caesar salad (best we found in South Africa) was delicious, and the Shepard's Pie was also great. Food is attractive and delicious. Service by Kudzai was outstanding. Thanks to the whole staff.

Date of visit: April 2018
    • Value
    • Service
    • Food
Thank Sillydg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing_and, General Manager at Stellenbosch Kitchen, responded to this reviewResponded 30 April 2018

Dear Sillydg,

Thank you for your review.

We were delighted to read that you enjoyed your visit to Stellenbosch Kitchen.

Thank you for your lovely comments regarding our food and waitress Kudzai.

Your positive comments inspire us to create an even better experience for our guests.

We look forward to welcoming you back.

Kind regards,

Emelize du Preez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

Service was great.
Was disappointed with The recommended dish: lamb shank - not very tender; fish my daughter ordered was not flakey but my mushy. The only dish that was great was the shepherds pie.

Date of visit: April 2018
Review collected in partnership with this restaurant
1  Thank Paulene G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing_and, General Manager at Stellenbosch Kitchen, responded to this reviewResponded 11 April 2018

Dear grayp717,

Thank you for your review and for your positive comments regarding our Shepherd's pie and 'great' service .

As we pride ourselves on delivering a high standard of food, I was disappointed to learn that your experience at Stellenbosch Kitchen failed to meet your expectations. Could you please provide me with additional information such as when you dined at Stellenbosch Kitchen and which fish dish was ordered by your daughter (Line Fish or Hake and chips)? Alternatively, please send me your contact details in order for me to contact you directly.

I would also like to extend an invitation to you, your wife and daughter to come and enjoy a complimentary meal each at Stellenbosch Kitchen, would you perhaps be open to this possibility?

I look forward to hearing from you,

sincerely

Emelize Du Preez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

The service was great; our waitron was professional and friendly. The setting and ambience felt almost story-like and the chef somehow managed to serve food that surpassed the high expectations that was set by the impressive menu! It looked like pieces of art and even though everything was delicately presented the portions were generous and I didn’t leave feeling hungry (as many ‘fine dining’ restaurants tend to do) - I’ll definitely recommend it.

Date of visit: April 2018
Review collected in partnership with this restaurant
Thank Ivy_M5196
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing_and, General Manager at Stellenbosch Kitchen, responded to this reviewResponded 11 April 2018

Dear Ivy_M5196,

Thank you for your review.

We were delighted to read that you enjoyed your visit to Stellenbosch Kitchen.

Thank you for your lovely comments regarding our food, generous portion sizes, menu and service.

Your positive comments inspire us to create an even better experience for our guests.

We look forward to welcoming you back.

Kind regards,

Emelize du Preez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

all this persons was beautiful, friendlich and nice persons. Thank jou all? i look to the nex time when i m coming to stellenbosch.

Date of visit: April 2018
Review collected in partnership with this restaurant
Thank josclaes61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing_and, General Manager at Stellenbosch Kitchen, responded to this reviewResponded 11 April 2018

Dear josclaes61,

Thank you for your review.

We were delighted to read that you enjoyed your visit to Stellenbosch Kitchen.

Thank you for your lovely comments regarding our food and service.

Your positive comments inspire us to create an even better experience for our guests.

We look forward to welcoming you back.

Kind regards,

Emelize du Preez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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